Estefania James
West Palm Beach,FL
Summary
Energetic Associate Director of Admissions polished in advising incoming students on admissions procedures and implementing and evaluating policies to enhance effectiveness and efficiency of recruitment and admissions programs. Offering over 10 years of experience planning and developing strategies for admissions of undergraduate and graduate students. Expertise in student recruitment and retention. Committed to helping students reach their educational goals.
Overview
12
12
years of professional experience
Work History
Associate Director of Admissions
Keiser University
01.2022 - Current
- As Associate Director of Admissions for the West Palm Beach Campus, dedication to shaping and implementing effective recruitment strategies is paramount for meeting enrollment goals, guided by the leadership of the Director of Admissions. Oversight of the admissions counselors involves providing essential guidance, training, and performance evaluations to ensure their success.
Responsibilities include recruiting prospective students and setting monthly goals to consistently meet targets. The admissions process, educational programs, financial assistance, and student services are explained to over 100 potential students annually.
Collaboration with the Director of Admissions ensures the team has the necessary resources and assessment tools for effective training, probing, and follow-up on acquired knowledge. In the Director's absence, representation of the office occurs through report provision and participation in key meetings to maintain continuity.
Adherence to admissions policies is ensured while continually seeking opportunities for improvement. Acting as a key point of contact for prospective students, support and information are provided throughout the admissions process.
By working closely with financial aid, the bursar's office, and academic departments, a cohesive recruitment strategy is developed that aligns with the institution's mission. Strong leadership, excellent communication skills, and a commitment to enhancing the student experience are essential elements of this role.
Senior Admissions Counselor
Keiser University
09.2020 - 01.2022
- Establishing trust within the Admissions Team and internal departments to enhance the University practices.
- Developing instructional materials: new student orientation packet, flyers, and invitations for the Rising Scholarship Program
- Responsible for managing annual high school goals and promoting strategies to increase and achieve targeted objectives, with a budget allocation for 57 students
- Participated as a trainer for the State New Admissions Training week in FTL Campus
- As a Senior Admissions Counselor, ongoing participation in new admissions counselor training occurs alongside active coaching of both new and established admissions counselors. Emphasis is placed on effective communication strategies that enhance outreach efforts and foster engagement with prospective students.
- Represented the DOA during KU admissions meetings with all KU campuses to report the campus weekly metrics
- Assisted the DOA to report the daily admissions Flash Report, Weekly Enrollment Report, HS Budget Report.
Admissions Counselor
Keiser University
10.2015 - 09.2020
- Attracting and engaging prospective students by calling, emailing, and texting with the solid goal of setting up appointments
- Maintaining a pipeline of candidates in rotation of 30-60-90 days projects
- Enrolling and starting qualified students for every Start Date
- Building the student population through referral projects and exiting data base
- Training new counselors and proactively coaching to improve their roles
- Conducting weekly meetings with internal departments about the Student Status Updates (SSU)
- Managing and leading the in-house High School Junior and Senior program – Rising Scholarship Program.
Program Coordinator
The Ohio State University
10.2012 - 09.2015
- Program funded through an USDA grant 9-1-2012 to 8-31-2015
- Developing & validating survey instruments: research design, data collection & analysis, and preparation of reports
- Providing one-on-one support for extension, and training and teaching aquaculture production.
- Organized aquaculture events and workshops to engage participants, enhancing their learning experience within the program framework.
- Tracked and reported expenses accurately to manage program budgets.
- Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
- Developed proposals and operational plans within assigned area.
Education
Master of Science in Adult Education -
Marshall University
Huntington, WV01.2011
Master of Science in Education. Teaching English as a Foreign Language -
ESPOL
Guayaquil, Ecuador01.2008
Bachelor of Science in Aquaculture Engineering -
ESPOL
Guayaquil, Ecuador01.2004
Bachelor of Science in Business Administration – Finances -
UPSE
Guayaquil, Ecuador01.2003
Skills
Admissions Expertise
Higher Education Knowledge
Collaborative mindset
Relationship Development
Staff Training
Admissions oversight
Process Improvement
Analytical mindset
Student Counseling
Teamwork and Collaboration
Problem-Solving
Regulatory Compliance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Associate Director of Admissions
Keiser University
01.2022 - Current
Senior Admissions Counselor
Keiser University
09.2020 - 01.2022
Admissions Counselor
Keiser University
10.2015 - 09.2020
Program Coordinator
The Ohio State University
10.2012 - 09.2015
Master of Science in Adult Education -
Marshall University
Master of Science in Education. Teaching English as a Foreign Language -
ESPOL
Bachelor of Science in Aquaculture Engineering -
ESPOL
Bachelor of Science in Business Administration – Finances -
UPSE
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