Summary
Overview
Work History
Education
Skills
Timeline
Generic

Estefania Moreno

Athens

Summary

Detail-oriented administrative professional with experience in operations, document management, and customer service. Strong communication, teamwork, and problem-solving abilities. Bilingual (Spanish/English) with a foundation in criminal justice studies and data handling.

Overview

6
6
years of professional experience

Work History

Orderfiller

Walmart
06.2022 - 07.2025
  • Teamwork and communication skills: Work closely with other departments to resolve discrepancies between orders. Collaborate with team members to achieve daily goals set by management.
  • Follow instructions and safety protocols: Safely operate machinery/ attend safety meetings to maintain knowledge of new and important information.
  • Adaptability: Use computer systems, printers, RF scanners and hand-held scanners. Also, barcode scanning technology to locate orders.

Stock Associate

Amazon
10.2021 - 05.2022
  • Document management: Maintain accurate inventory records through manual and computerized systems. Performed cycle counts for accuracy.
  • Organizational skills: prioritize tasks, set deadlines, use calendars or planners/ Meeting discipline: clear agendas, minutes, action items, and follow-ups.
  • Others: Communication with team members and following instructions was essential to fulfill responsibilities.

Supervisor

Gas Station
06.2019 - 11.2021
  • Supervisory skills: Created new strategies for improving customer service standards.
  • Resolved customer complaints in a timely manner while ensuring their satisfaction.
  • Analyzed financial data related to departmental budgeting activities.
  • Telephone etiquette: Strong telephone etiquette; experience handling difficult calls.
  • Document management: Utilized document management system to organize and keep up-to-date and easily accessible data.
  • Others: Monitor employee productivity, provide constructive feedback and coaching, identify customer needs, etc.

Education

Associate of Science - Criminal Justice

Athens Technical College
Athens, GA
05.2022

Skills

    Personal skills and capabilities:

  • Problem solving
  • Stress management
  • Responsible
  • Able to follow instructions
  • Work with initiative
  • Ability to work under pressure and meet deadlines

    • Organizational skills:

  • Attention to detail
  • Able to multitask
  • Able to prioritize and make decisions

    • Interpersonal skills:

  • Bilingual (Spanish and English)
  • Teamwork and collaboration
  • Excellent customer service

    • Technological skills:

  • MS Office (Word, PowerPoint)
  • Google Drive (Gmail, Docs, others)

Timeline

Orderfiller

Walmart
06.2022 - 07.2025

Stock Associate

Amazon
10.2021 - 05.2022

Supervisor

Gas Station
06.2019 - 11.2021

Associate of Science - Criminal Justice

Athens Technical College

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Estefania Moreno