Estefania Olguin-Lara
Riverdale,GA
Summary
Highly motivated Business Administration major with a strong foundation in key business principles and practices. Proficient in analyzing market trends, developing effective strategies, and optimizing operational processes. Skilled communicator with a proven ability to collaborate cross-functionally and drive team success. Adept at utilizing data-driven insights to make informed decisions and contribute to the achievement of organizational goals. Seeking opportunities to leverage academic knowledge and practical skills in a dynamic business environment.
Overview
2
2
years of professional experience
Work History
Team Leader
Panda Express
07.2022 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Frequently inspected production area to verify proper equipment operation.
Cashier
Food Depot
05.2021 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Bachelor of Business Administration - General Business
Clayton State University
Morrow, GA05.2026
High School Diploma -
Forest Park High School
Forest Park, GA05.2022
Skills
- Evaluating Employee Work
- Teamwork and Collaboration
- Attention to Detail
- Quality Standards
- Strategic Planning
- Continuous Improvement Strategies
- Leadership
- Team Assessment
Timeline
Team Leader
Panda Express
07.2022 - Current
Cashier
Food Depot
05.2021 - 07.2021
Bachelor of Business Administration - General Business
Clayton State University
High School Diploma -
Forest Park High School
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