Summary
Overview
Work History
Education
Skills
Timeline
Generic

Estefania Orrego Rios

San Antonio,TX

Summary

Trust worthy and dedicated employee seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Cashier

Velvet Taco
10.2023 - Current
  • Operate cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Take care of long lines of customers/guests in a speedy and efficient manner.
  • Adapt quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Work in a constant multi-tasking setting due to being the only cashier-server on my shift.
  • Provide professional services and support in a dynamic work environment.
  • Use critical thinking to break down problems, evaluate solutions and make decisions.

Cashier

Camp Outpost
09.2023 - Current
  • Operate register to record transactions accurately and efficiently.
  • Collaborate with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Stock, tag and display merchandise as required.
  • Exceed productivity goals through consistent attention to detail and organization during busy shifts.

Bookkeeper

Easy Accounting Services LLC
02.2020 - Current
  • Prepare financial reports by collecting, analyzing, and summarizing account information.
  • Receive and record cash, checks, and transfers.
  • Prepare and process payrolls.
  • Establish QuickBooks accounting system to reflect accurate financial records.
  • Help businesses keep finances in order by managing accounting ledgers and recording journal entries.
  • Reduce errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.

Cashier, Fashion Stylist

Akira
06.2022 - 01.2023
  • Set up and activated customer accounts.
  • Maintained the store well kept/cleaned.
  • Took care of all types of transactions
  • Styled and assisted customers with their fashion needs.
  • Opened shipments and organized inventory.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.

Customer Service Representative

Best Buy
03.2017 - 01.2019
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Assisted customers with making payments or establishing payment plans to bring accounts currents.
  • Assisted customers with signing up for store credit cards.

Education

High School Diploma -

High Tech High School
8511 Tonnelle Ave, North Bergen, NJ 07047
06.2017

Skills

  • Customer Relations and Communication
  • Issue Resolution
  • Data Analysis and Research
  • Quickbooks
  • Excel, Powerpoint, Google Drive
  • Returns processing
  • Organizational abilities
  • Work Ethic and Integrity
  • Bilingual
  • Inventory Stocking
  • Work Task Prioritization
  • Money Handling

Timeline

Cashier

Velvet Taco
10.2023 - Current

Cashier

Camp Outpost
09.2023 - Current

Cashier, Fashion Stylist

Akira
06.2022 - 01.2023

Bookkeeper

Easy Accounting Services LLC
02.2020 - Current

Customer Service Representative

Best Buy
03.2017 - 01.2019

High School Diploma -

High Tech High School
Estefania Orrego Rios