Estefania Rodriguez
Richmond,CA
Summary
Motivated and compassionate professional with 5 years of experience supporting patients in a diagnostic outpatient facility. Seeking to transition into a formal role in social work. Skilled in working with individuals from diverse backgrounds, providing empathetic support, and collaborating with multidisciplinary teams. Eager to expand within the field of social work and facilitate individuals in accessing the care and resources they require.
Overview
5
5
years of professional experience
Work History
Tech Assistant / Patient Coordinator
Inview Imaging Diagnostics
Concord, CA
10.2020 - Current
- Coordinated patient scheduling and intake, managing up to 20 daily appointments efficiently.
- Reduced patient wait times by 10% through proactive scheduling and workflow improvements
- Collaborate closely with radiologists and technicians to streamline workflow and improve patient throughput
- Ensure all medical records are accurately requested and received prior to appointments
- Serve as the primary point of contact for patients, providing clear communication and support throughout the diagnostic process
- Relied upon to supervise office activities in manager's absence.
Education
Bachelor of Arts - Women and Gender Studies
Sonoma State University
Rohnert Park, CA05.2024
Skills
- Proficient in Microsoft Office Suite
- Bilingual: Fluent in Spanish and English
- Strong communication and interpersonal skills
- Effective multitasker
- Patient/Office Monitoring
Languages
Spanish
Native or Bilingual
Timeline
Tech Assistant / Patient Coordinator
Inview Imaging Diagnostics
10.2020 - Current
Bachelor of Arts - Women and Gender Studies
Sonoma State University