Estefania Ruiz Celaya
Rio Rico,AZ
Summary
Detail-oriented professional with experience in healthcare billing, claims submission, denials management, and payer follow-up. Known for strong administrative skills, organization, and team collaboration. Ready to support accurate charge capture, process improvement, and efficient Human Resources operations.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Revenue Cycle Specialist II
Mariposa Community Health Center
Nogales , AZ
04.2018 - Current
- Reviewed denials and corrected billing errors for Mariposa Community Health Center
- Tracked payer correspondence and resolved claim status issues, enhancing claim resolutions with insurers
- Coordinated with clinical teams to ensure documentation supported accurate charge capture, improving revenue integrity
- Managed Mariposa Community Health Center patient accounts and billing workflows
- Submitted claims through practice management systems and cleared house workflows
- Maintained current knowledge of insurance policies, procedures, regulations, and guidelines.
- Identified and recommended process improvements within revenue cycle, contributing to enhanced operational efficiency.
- Provided training sessions on billing software applications and procedures to staff members.
Human Resources
Quick Fix Trailer & Truck Repair
Nogales , AZ
09.2017 - 04.2018
- Developed and implemented a comprehensive human resources strategy to ensure the organization's objectives were met.
- Managed human resources requests, ensuring timely responses and resolution for employee inquiries.
- Provided support to the Human Resources team regarding changes in salary rates, deductions, taxes.
- Updated employee information in human resources database, improving data accuracy and accessibility.
- Collaborated with the human resources department to ensure accurate data entry into the system.
- Explained human resources policies and procedures to employees, fostering understanding and compliance.
Medical Assistant
Nogales Chiropractic
Nogales, Arizona
05.2012 - 07.2017
- Scheduled appointments and coordinated daily patient flow to enhance clinic operations and patient satisfaction.
- Managed patient intake, insurance forms, and chiropractic visit paperwork to ensure smooth processing and patient service.
- Recorded vital signs and updated electronic medical records.
- Prepared treatment rooms and organized chiropractic equipment before patient visits.
- Assisted a chiropractor with patient positioning and therapy support.
- Educated patients on office procedures and follow-up visit instructions.
- Maintained clean, stocked exam areas and sanitized shared clinic surfaces.
- Handled phone calls, referrals, and front desk patient communication to facilitate effective patient interactions and support clinic efficiency.
Education
Medical Assistant -
Pima Medical Institute
Tucson, AZ05-2012
High School Diploma -
CETIS 128
Nogales, Son05-2011
Skills
- Claims management
- Administrative skills
- Organizational skills
- Problem solving
- Clear communication
- Team collaboration
- Professional discretion
- Bilingual
Certification
- Cardiopulmonary Resuscitation Certified
References
Patricia Zamudio
(520)-313-7290
pelias@hotmail.com
Jetzabel Hernandez
(520)-841-7340
hernandezjetzabel@gmail.com
Timeline
Revenue Cycle Specialist II
Mariposa Community Health Center
04.2018 - Current
Human Resources
Quick Fix Trailer & Truck Repair
09.2017 - 04.2018
Medical Assistant
Nogales Chiropractic
05.2012 - 07.2017
Medical Assistant -
Pima Medical Institute
High School Diploma -
CETIS 128