Estefania Villanueva

Handled customer complaints , inquires and returns professionally ensuring positive experience for all clients. I processed transactions cautiously for it to be accurately done while maintaining a high level of customer service. I’ve increased sales by building strong customer relationships and providing excellent service. I also indulged my bilingual skills to objectively create a more comfortable environment for the customer and gradually make it easier for them to communicate their needs with me if their preferred language was Spanish.