Estefania Zermeno
Atwater,CA
Summary
I am a dedicated professional with strong background in providing evidence-based counseling services to individuals and families. Skilled in developing treatment plans, conducting assessments and documenting progress. Committed to advocating for the mental health and well-being of clients. My goal is to continue to serve the underserved population in my community while expanding my knowledge and career.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Peer Support Specialist
Merced County BHRS
03.2024 - Current
- At BHRS Student Resiliency Center, we focus on the youth by attending outreach events in the community to bring awareness to mental health to all age groups K-12.
- Transported individuals to medical appointments and support meetings whenever needed.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Communicated with individuals' family members, offering information, and insight into support services available at community level.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Assist outreach Behavioral Health and Recovery Services, Social Services, or Probation staff in linking consumers with resources and in appropriate level of care.
- Bridge to Community Services: Identify, coordinate, and optimize local resources—such as housing assistance, job training programs to ensure members’ overall wellbeing.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Supported individuals dealing with mental health and emotional issues.
Custodial Deputy Sheriff
Merced County Deputy Sheriff's Office
07.2023 - 03.2024
- Observed jail and inmate activity to maintain order and safety.
- Process incarcerated person bookings, discharges, or transfers, and arrange for transportation if necessary.
- Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Perform strip searches, cursory searches, and body scans of incarcerated persons for contraband, weapons, or use of narcotics.
- Classify incoming incarcerated persons and place them in the proper cell; conduct roll call and head counts of incarcerated persons; maintain records related to incarcerated persons.
- Ensure cells, dorms, laundry facilities, restrooms, and grounds are kept sanitary.
- Escort and guard incarcerated persons to and from work details, court, and hospital or outpatient facilities.
- Maintain discipline and keep order and peace among incarcerated persons.
- Open and censor incoming mail.
- Answer inquiries over the telephone and at the counter pertaining to correctional facility policies, and incarcerated persons as allowed by Sheriff Department regulations.
- Assigned to assist with teletype communications with other law enforcement agency.
- Testify in court or disciplinary boards on various cases.
- Assist Sheriff Sergeants in the operation of various Correctional Bureau specialty units.
Security Desk Attendant
Merced County Sheriff's Office
10.2021 - 07.2023
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Examined doors, windows and gates to verify security.
- Investigated suspicious activities and persons to maintain security of premises.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Provided professional services and support in a dynamic work environment.
Team Member
Target
08.2020 - 06.2021
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Maintained productive, efficient approach to all tasks.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Developed strong cooperative relationships with coworkers and managers.
Babysitter
Self-Employeed
12.2015 - 08.2020
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Reassured children when upset providing emotional support and stability.
- Encouraged children's emotional and social development.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
Education
Bachelor of Science - Social Sciences
CSU Stanislaus
Skills
Certification
PC832 Course Laws of Arrest- Fresno County Sheriff's Office Academy
Adult & Child Mandated Reporter Certified
Peer Support Specialist Certified
5150 Course Completion
FEMA Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Peer Support Specialist
Merced County BHRS
03.2024 - Current
Custodial Deputy Sheriff
Merced County Deputy Sheriff's Office
07.2023 - 03.2024
Security Desk Attendant
Merced County Sheriff's Office
10.2021 - 07.2023
Team Member
Target
08.2020 - 06.2021
Babysitter
Self-Employeed
12.2015 - 08.2020
Bachelor of Science - Social Sciences
CSU Stanislaus
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