Estefanny Carmona

• As a cashier at PEPPERONI'S not only am I responsible for taking orders and cashing the customers out but I also make the food, open and close most of the time (11am-9pm)
• My opening duties consist of making sure everything is stocked, front of the house is clean, turning on the tv's and tablets for doordash and Uber eats orders
• Closing duties consist of wiping down surfaces, deep cleaning salad and pizza bar, sweeping and mopping floors, cleaning the bathrooms, cashing out delivery drivers, and closing the registers.

• In a stand alone store my main position was on the bar, making drinks and getting them out as fast as possible since our store cared alot about drive through times
• We would also switch around positions at times, I would also take drive through orders, walk up window orders, cash register, prep, getting food warming, dishes, and customer support.

• As a barista at the Starbucks kiosk inside of Kroger, I was respected as hard working, adaptable, and a fast learner
• I became a certified barista within two weeks
• I was the closer for this kiosk and worked by myself for the majority of the time I was employed at this location so I've learned to be independent and confident in myself that I can get the job done.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

• As an employee at Dunkin Donuts, I would be responsible for taking the orders, cashing them out, making drinks as well as serving food
• I was the closer during my time at Dunkin so I was also doing closing duties such as deep cleaning the store, closing registers, and cleaning bathrooms etc.

• Counted cash tills and made a deposit at shift change and closing to determine shortages or overages and prepare bank statements.

• Supervised and trained baristas to maintain productivity and customer service levels.

• Educated customers about offerings, promotions and pricing to boost sales.

• Handled escalated customer concerns and emergencies in absence of the manager or owner.