Summary
Overview
Work History
Education
Skills
Timeline
Generic

Estefany Bartolo

Bothell,WA

Summary

Dependable and successful providing fast, high-quality customer service to guests. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

8
8
years of professional experience

Work History

Server / Host

Woodland Terrace Senior Living
02.2022 - Current
  • efficiently managing reservations and seating arrangements
  • Enhanced customer satisfaction by attending to their needs
  • effective communication strategies
  • Maintained order efficiency and accuracy through clear communication with kitchen staff
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supported colleagues during peak hours
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Externship

CHC
01.2024 - 03.2024

- observed composites

- cleaned and set up operatory

- perio charted

- charted any patient notes

- Checking patients in and out

Server

Aegis Senior Living
08.2021 - 12.2021
  • Provided attentive service during high-volume periods
  • Followed health and safety protocols
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Answered customers' questions, recommended items, and recorded order information.
  • Demonstrated strong multitasking skills by managing multiple tables
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Monitored patrons for alcohol intake to appropriate levels
  • deliver customer meals in timely manner.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams
  • ready to meet customer needs.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe

Klem's Greenhouse

Seasonal Gardener
02.2021 - 05.2021
  • Managed inventory of seeds, fertilizers, pesticides, equipment, and other supplies essential for successful greenhouse operations.
  • Regulated watering and fertilizing
  • Used effective weed control methods, promoting plant growth.
  • Assisted customers with finding requested plants and flowers.
  • planted various types of flowers
  • Packaged flowers to get sent to stores
  • Moved around wood pallets
  • fill flower cups with soil
  • label plants

Cashier

Chuck E Cheese
06.2016 - 06.2019

- helped with merchandise

- kept cash register organized and cleaned

- Responsible for till

- providing efficient and accurate cash transactions

- Answered questions and concerns.

- stocked cups and plates

- made store promotions

Education

DAS Certificate -

Lake Washington Institute of Technology
Kirkland, WA
03.2024

GED -

Lake Washington Institute of Technology
Kirkland, WA
06.2023

Skills

  • Exceptional customer service
  • Team Leadership
  • Quality Control
  • Guest Engagement
  • responsible
  • patient

Timeline

Externship

CHC
01.2024 - 03.2024

Server / Host

Woodland Terrace Senior Living
02.2022 - Current

Server

Aegis Senior Living
08.2021 - 12.2021

Klem's Greenhouse

Seasonal Gardener
02.2021 - 05.2021

Cashier

Chuck E Cheese
06.2016 - 06.2019

DAS Certificate -

Lake Washington Institute of Technology

GED -

Lake Washington Institute of Technology
Estefany Bartolo