Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
Estefany Gonzalez
Edinburg,TX
Work Preference
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
9
years of professional experience
Work History
Sales Generalist
Victoria's Secret Pink
02.2017 - Current
- Sizing, styling and communicating customers on current promotions
- Shipment sorting, processing and organizing
- Recovering sales floor and replenishing product to ensure stock availability for customers
- Organizing display tables, styling mannequins according to brand guides for floorset changes to coincide with upcoming promotions
- Checking items for customers when store inventory is limited
- Issue receipts to customers
- Deal with returns and refunds if necessary.
- Opening and closing procedures (counting registers)
- Managed inventory levels, conducting regular audits to ensure product availability and organization
- Resolved customer issues promptly, ensuring high levels of satisfaction and repeat business.
Sales Associate
Walmart
08.2018 - 01.2019
- Maintain cash control over register drawers and verify amounts are correct
- Collect cash, checks and credit card payments from customers
- Issue receipts to customers
Sales Associate
Sears
11.2016 - 11.2018
- Knowledge of appliances and home goods
- Collect cash, checks and credit card payments from customers
- Issue receipts to customers
- Deal with refunds and returns if necessary
- Implemented merchandising strategies to optimize product visibility and increase sales effectiveness.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Venture Academy Family of School
Stockton, CA03.2016
Skills
- Exceptional interpersonal and team building skills
- Experience with organizing with time-sensitive assignments and deadlines
- Bilingual: fluent in written and verbal, English and Spanish
- Customer relationship building
- Sales presentations
- Stock replenishment
- Objection handling
- Sales strategy development
- Closing techniques
- Upselling strategies
- Customer service
- Relationship building
- Customer relations
- Product and service knowledge
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Sales Associate
Walmart
08.2018 - 01.2019
Sales Generalist
Victoria's Secret Pink
02.2017 - Current
Sales Associate
Sears
11.2016 - 11.2018
High School Diploma -
Venture Academy Family of School