Answering inbound prospective member calls and placing outbound follow-up calls to prospective members.
Receiving web inquires and responding through outbound calls and/or emails.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Developed and implemented sales strategies to increase profits.
Attended monthly sales meetings and quarterly sales trainings.
Licensed Sales Agent
Humana
02.2022 - 02.2023
Assist medicare recipients by providing them solutions to their medical, dental, vision, pharmaceutical , based on they demographic and general health care needs
Build and maintain a book of business through effective use of inbound and outbound leads, and consistent client follow up
Participated in weekly meetings with management team to discuss progress against objectives
Utilized strong communication skills to build relationships with clients and close deals
Consistently exceeded individual sales and ancillary targets by leveraging innovative techniques for prospecting new customers.
Licensed Sales Agent
Blue Cross And Blue Shield
08.2019 - 12.2021
In charge of assisting customers with any questions they had regarding health insurance
Signed customers up for Seminars
Handled all types of calls and treated every customer with respect
Assessed customer needs to recommend appropriate products or services
Developed excellent customer service skills while , handling inquiries and resolving customer issues by being detail oriented and precise
Collaborated with team members to develop effective strategies for sales growth and business development
Always exceeding my monthly goals and keeping my bar high.
Service And Sales Consultant
Boost Mobile
11.2017 - 08.2019
Engaging with the community by doing events and looking for innovating ideas to bring new prospective members
Educating members by conducting seminars and presentations about our plans
Processing inbounds calls and outbound calls, also working with walk in clients
Medical Assistant 2126, Pembroke Pines, Fl
Assisted team members with day-to-day duties when needed or requested by management
Excellent tech skills and problems solving
Ability to build sales reports to present to the manager by using microsoft excel
Preparing examination and treatment rooms with necessary medical instruments and administrative paperwork
Taking a patients vital signs as well as height and weight measurements
Handled physician appointment books, rearranging their schedule and penciling in breaks, vacations, meetings and making changes as necessary
Contacted pharmacies for medical refill authorization as directed.
Education
Associates Degree - Medical Assistant Technician
Florida Career College
01.2017
Skills
Strategic thinking
Detailed Oriented
Ability to engage with the audience
Effective communication both writing and verbal
Time management and planning
Strong business acumen
Certification
Health Insurance License 2-40
Languages
English
Spanish
Contact - Summary
Hard-working professional with experience in consultative sales, customer loyalty, contract negotiation & management and direct mail marketing. Highly motivated and enthusiastic, aiming to leverage my abilities to successfully fill the sales representative position and contribute to the growth and expansion of the company.