Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Estefany Mejia Gonzalez

Hauppauge,NY

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience

Work History

Administrative Assistant to the Vice President

Quontic Bank
09.2022 - Current
  • Increased team efficiency by maintaining up-to-date contact lists and database records for easy access to information.
  • Improved workflow efficiency with meticulous organization of electronic files, folders, and shared drives on a regular basis.
  • Supported the Vice President in achieving project goals through timely preparation of reports, documents, and presentations.
  • Maintained confidentiality of sensitive information through proper storage methods and adherence to company policies.
  • Ensured accuracy of important documents by proofreading and editing materials before submission or distribution.
  • Developed strong working relationships with internal departments for better collaboration and efficiency.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Enhanced departmental communication by scheduling and organizing meetings, presentations, and other events for the Vice President.

Pro Sales Associate

Home Depot
01.2021 - 09.2023
  • Provided exceptional after-sales support, addressing customer concerns promptly and professionally.
  • Developed new client relationships through effective networking and outreach efforts, resulting in higher lead generation.
  • Optimized territory coverage by utilizing advanced data analysis tools to prioritize high-potential leads, maximizing efficiency in prospecting efforts.
  • Navigated complex negotiations confidently, securing favorable terms for both company and customers alike.
  • Increased sales revenue by establishing strong rapport with clients and identifying their specific needs.
  • Drove sales growth by consistently participating in ongoing training and professional development opportunities to hone skills and stay current on industry trends.
  • Managed a portfolio of key accounts, ensuring high levels of customer satisfaction and repeat business.
  • Enhanced client retention rates through personalized follow-up communications and relationship-building initiatives.
  • Promoted products and services using upselling and other sales strategies.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Bachelor of Science - Liberal Arts & Sciences

Farmingdale State College
Farmingdale, NY
06.2027

High School Diploma -

Brentwood High School
Brentwood, NY
06.2023

Skills

  • Office Administration
  • Data entry proficiency
  • Document Preparation
  • Executive Support
  • Presentation Creation
  • Customer Service
  • Social media knowledge
  • Problem-solving abilities
  • Customer Relations
  • Fluent Bilingualism

Languages

Spanish
Native or Bilingual

Timeline

Administrative Assistant to the Vice President

Quontic Bank
09.2022 - Current

Pro Sales Associate

Home Depot
01.2021 - 09.2023

Bachelor of Science - Liberal Arts & Sciences

Farmingdale State College

High School Diploma -

Brentwood High School

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Estefany Mejia Gonzalez