Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
Generic

Estefany Roman

Kissimmee,FL

Summary

Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Knowledgeable retail team member skilled at multitasking to meet store and customer needs. Experienced in organizing and restocking shelves, locating items and processing payments. Results-driven and responsive to handling different requirements. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

1
1
year of professional experience

Work History

Front Store Clerk

Goodwill Store
Kissimmee, FL
01.2023 - Current
  • Greeted customers, answered inquiries and provided information on products and services.
  • Assisted customers in locating items, retrieving merchandise from store shelves and answering product related questions.
  • Organized stock shelves, maintained cleanliness of sales floor, backroom and restrooms.
  • Provided excellent customer service by delivering friendly attitude towards all customers.
  • Resolved customer complaints in a courteous manner while following corporate guidelines.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.
  • Prioritized and resolved concerns such as pricing problems, damaged products and special order requests.
  • Greeted customers promptly and responded to questions.
  • Answered customers' questions and provided information on store procedures or policies.

Education

High School Diploma -

Central Pointe Christian Academy
1190 Neptune Rd, Kissimmee, FL 34744
05-2023

Skills

  • Customer Engagement
  • Inventory Tracking And Storage
  • Customer Service
  • Welcoming Guests
  • Strategic Thinker
  • Strategic Planning
  • Customer Assistance
  • Storage Organization
  • Store Cleaning
  • Friendly And Outgoing

Languages

English
Professional
Spanish
Professional

Affiliations

  • Volunteered in various capacities at GKTW (Give Kids The World) to create priceless memories for critically ill children and their families.
  • Served "Ice Cream For Breakfast" at Henri's Starlit Scoops, providing a fun and sweet experience for wish families at GKTW.
  • Operated accessible rides, ensuring inclusivity and joy for all children, regardless of abilities, at GKTW.
  • Contributed to the magic of weeklong wish vacations in the whimsical, storybook Village at GKTW, making a meaningful impact on the lives of critically ill children and their loved ones.

Accomplishments

  • Received a Leadership award and a Certificate of Achievements from National Honor Society in recognition of exceptional academic excellence, maintaining high grades for four consecutive years, demonstrating dedication, hard work, and commitment to academic rigor.

Timeline

Front Store Clerk

Goodwill Store
01.2023 - Current

High School Diploma -

Central Pointe Christian Academy
Estefany Roman