Estefany Saltarin
Tampa ,FL
Summary
Professional leader prepared for this role with focus on maintaining operational excellence and customer satisfaction. Proven ability to drive team performance and adapt to changing demands, ensuring consistent and reliable results. Expertise in conflict resolution and team collaboration, characterized by proactive and reliable approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CHILD CARE ASSSOCIATE
Bryan Glazer JCC
03.2019 - 10.2022
- Enhanced children''s learning experience by incorporating fun and educational activities into daily routines.
- Implemented creative methods to teach basic literacy and numeracy skills to young learners.
- Maintained a safe and nurturing environment for children, providing constant supervision and care.
- Facilitated open communication between colleagues for efficient coordination of childcare duties and responsibilities.
After School Programs
Bryan Glayzer Jcc
03.2019 - 10.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Manager on Duty
Harbour Island Athletic Club
03.2014 - 09.2019
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Managed high call volumes while maintaining a calm demeanor and professional attitude under pressure.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
- Provided exceptional customer service, addressing any complaints or concerns promptly and professionally.
Maintaince Assistant
Harbour Island Athletic Club
03.2018 - 05.2019
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Managed scheduling for entire department.
- Conducted inventory analysis to determine optimal stock levels.
- Selected tools, materials and equipment and tracked inventory.
Child Care Associate
Harbour Island Athletic Club
03.2018 - 04.2019
- Promoted social skill development among children by facilitating structured playtime activities that encourage sharing, cooperation, and empathy.
- Contributed to a positive atmosphere by consistently modeling appropriate behavior when interacting with both children and staff members alike.
- Managed daily administrative tasks such as attendance tracking, meal planning, and activity scheduling.
- Adhered to strict health and safety guidelines as mandated by the childcare facility, ensuring the well-being of all students in attendance.
Education
High School Diploma -
ROBINSON HIGH SCHOOL
TAMPA 08-2014
Skills
- First-aid and CPR
- Problem-solving skills
- Multitasking Abilities
- Customer service excellence
- Billing Procedures
Certification
- First Aid Certification - American Red Cross or American Heart Association.
Languages
Spanish
Native or Bilingual
Timeline
CHILD CARE ASSSOCIATE
Bryan Glazer JCC
03.2019 - 10.2022
After School Programs
Bryan Glayzer Jcc
03.2019 - 10.2022
Maintaince Assistant
Harbour Island Athletic Club
03.2018 - 05.2019
Child Care Associate
Harbour Island Athletic Club
03.2018 - 04.2019
Manager on Duty
Harbour Island Athletic Club
03.2014 - 09.2019
High School Diploma -
ROBINSON HIGH SCHOOL
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