Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Timeline
Generic

Estefany Sancen

Fort Worth,TX

Summary

Compassionate professional with experience in providing support to caseworkers and clients. Demonstrated strengths include strong empathetic communication, detailed record-keeping, and adeptness at coordinating services for individuals and families. Successfully ensured client needs were met while adhering to agency regulations and policies.

Overview

8
8
years of professional experience

Work History

Case Aide

Cayuga Centers
01.2024 - Current
  • Create Intake File Folders, cover 3 regions on a day-to-day basis
  • Provide administrative support to case managers, include creating and organizing documents.
  • Discuss available program services with case managers and outlined procedures to facilitate smooth engagement in program process.
  • Conduct research on relevant issues related to the client's case for potential partnerships
  • Collaborate with other organizations to locate resources for clients, such as housing assistance or other programs.
  • Participated in community outreach activities to promote awareness of services offered by the organization.
  • Audit post-release and home study cases.

Site Coordinator

Clayton Youth Enrichment
03.2018 - 12.2023
  • As a Site Coordinator, I had 3 staff members and 45 children under my supervision.
  • Managed schedules and timelines for site projects, ensuring completion within deadlines.
  • Coordinated daily site operations, ensuring all activities aligned with project goals.
  • Co-Director of the 2022 Clayton summer camp, where I coordinated a team of 15 staff members and 70 children.
  • Assisted in the daily operations of a childcare center, including greeting families and children.
  • Prepared and submitted daily reports on site activities, highlighting any issues or deviations from plans.
  • Organized art projects, games, reading activities and other stimulating educational experiences for the children.
  • Tracked and reported on budget expenditures, ensuring projects remained within financial constraints.
  • Ensured all site activities complied with environmental regulations and sustainability practices.

Cashier

El Rancho Supermarket
06.2016 - 01.2018
  • Greeted customers and answered any questions they had about the store's products and services.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Stocked shelves with merchandise when needed.
  • Trained cashiers in customer service best practices, such as greeting customers with a friendly smile and providing excellent service.

Education

Bachelor’s degree - Science of University Studies

University of Texas at Arlington
05.2023

Skills

  • Organizational skills
  • Time management
  • Computer software (PowerPoint,Excel and Database)
  • Communication
  • Customer service
  • Bilingual: English/Spanish
  • Analytical Skills
  • Youth Advocacy
  • Problem-solving abilities

References

  • Carmen Jaquez, Director of Support, 917-836-1322, Carmen.jaquez@cayugacenters.org
  • Angelica Solórzano, Assistant area program manager, Clayton Youth Enrichment, 817-657-6387, Asolorzano@claytonyouth.org
  • Veronica Estrada, Site Coordinator, Deer Creek Elementary School, Clayton Youth Enrichment, 817-965-2688, Vestrada@claytonyouth.org
  • Jackie Hurndon, Teacher Assistant, Bess Race Elementary School, 817-521-3023, Jhurndon@claytonyouth.org

Volunteer Experience

  • Church Events, Sale events, Fundraisers, Food sales/carnivals, Holiday events
  • School Events, Helped faculty staff during math nights, Reading nights, Field day, Field trips

Timeline

Case Aide

Cayuga Centers
01.2024 - Current

Site Coordinator

Clayton Youth Enrichment
03.2018 - 12.2023

Cashier

El Rancho Supermarket
06.2016 - 01.2018

Bachelor’s degree - Science of University Studies

University of Texas at Arlington

Similar Profiles

CREATE PROFILE
Estefany Sancen