Estefany Tinoco-Salinas
Madison,WI
Summary
Detailed Property Manager offers administrative and financial analysis expertise paired with excellent communication and time management skills. In-depth knowledge of conflict resolution and mediation techniques. Focused on successfully handling daily operations of rental properties.
Overview
10
10
years of professional experience
Work History
Property Manager
Affordable Communities Group
Madison, WI
08.2022 - Current
- Oversaw property inspections to ensure compliance with regulations and safety standards.
- Coordinated lease agreements and renewals for residential and commercial properties.
- Maintained accurate financial records and prepared monthly budget reports for review.
- Supervised property staff, providing training and guidance on best practices.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Leasing Consultant
Monarch Investment and Management Group
Madison, US
11.2021 - 07.2022
- Meeting potential renters and guiding them on tours of available units
- Performing background checks, credit checks and other responsibilities to see if prospective renters are qualified
- Preparing leasing documents for potential renters using property standards and regulations
- Building a rapport with current tenants to give them personalized service
Nanny/Babysitter
Individual Clients
Madison, US
08.2020 - 09.2021
- Supervised children's daily activities and ensured safety at all times.
- Assisted with homework and educational activities to promote learning.
- Managed household tasks such as laundry, cleaning, and organization.
- Created an atmosphere of trust between myself and both the family and the kids I cared for.
Caregiver and Administrative Assistant
Meridico Health Co.
Madison, US
05.2020 - 05.2021
- Administer bedside or personal care, such as ambulation or personal hygiene assistance.
- Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
- Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
- Answer phone calls and direct calls to appropriate parties or take messages.
Customer Service Professional
H&R Block
Madison, US
01.2020 - 05.2021
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- File and maintain records.
Sales Representative
Home Care Pulse
Rexburg, US
02.2019 - 07.2019
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
Waitress
Taqueria El Rancho
Rexburg, US
09.2018 - 12.2018
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness of dining area and tables during shifts.
- Assisted in training new waitstaff on restaurant procedures and menu items.
Assistant Teacher
Cultured Kids of Madison
Madison, US
04.2018 - 09.2018
- Supported classroom management by promoting positive behavior and conflict resolution.
- Collaborated with lead teachers to implement educational activities and projects.
- Monitored student progress and provided feedback to encourage academic growth.
Customer Service Associate
Walgreen's
Fitchburg, US
09.2017 - 12.2017
- Examine cameras, equipment, processed film, or laboratory reports to diagnose malfunction, using work aids and specifications.
- Refer unresolved customer grievances to designated departments for further investigation.
- Receive written prescription or refill requests and verify that information is complete and accurate.
Waitress
Taqueria El Rancho
Rexburg, US
04.2017 - 07.2017
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Prepare checks that itemize and total meal costs and sales taxes.
Assistant Teacher
Cultured Kids of Madison
Madison, US
01.2017 - 04.2017
- Maintain a safe play environment.
- Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
- Sanitize toys and play equipment.
- Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
Cashier/hostess
Buffalo Wild Wings
Monona, US
01.2016 - 08.2016
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Greet customers entering establishments.
- Greet guests and seat them at tables or in waiting areas.
Education
Bachelor of Science in (B.S.) - Marriage and Family
BRIGHAM YOUNG UNIVERSITY
Rexburg, ID08.2025
Certificate in Human Resource Management -
Brigham Young University-Idaho
Rexburg, ID08.2025
Skills
- Child & Family Counseling
- Property Management
- Childcare
- Tax Experience
- Case Management
- Order Entry
- Bilingual
- Administrative experience
- Yardi
- Property Leasing
- Office Management
Languages
- Spanish, Fluent
Languages
Spanish
Native/ Bilingual
Timeline
Property Manager
Affordable Communities Group
08.2022 - Current
Leasing Consultant
Monarch Investment and Management Group
11.2021 - 07.2022
Nanny/Babysitter
Individual Clients
08.2020 - 09.2021
Caregiver and Administrative Assistant
Meridico Health Co.
05.2020 - 05.2021
Customer Service Professional
H&R Block
01.2020 - 05.2021
Sales Representative
Home Care Pulse
02.2019 - 07.2019
Waitress
Taqueria El Rancho
09.2018 - 12.2018
Assistant Teacher
Cultured Kids of Madison
04.2018 - 09.2018
Customer Service Associate
Walgreen's
09.2017 - 12.2017
Waitress
Taqueria El Rancho
04.2017 - 07.2017
Assistant Teacher
Cultured Kids of Madison
01.2017 - 04.2017
Cashier/hostess
Buffalo Wild Wings
01.2016 - 08.2016
Bachelor of Science in (B.S.) - Marriage and Family
BRIGHAM YOUNG UNIVERSITY
Certificate in Human Resource Management -
Brigham Young University-Idaho
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