Estefany Vasquez
West Babylon,NY
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus. Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Responsible professional skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities. Friendly professional experienced in high-volume environments and knowledgeable about different drink options. Versed in safe drink service and applicable laws. Dependable worker with flexible schedule and attention to detail. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Bartender
Prestige lounge
Farmingdale, NY
03.2024 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Resolved customer complaints in a professional manner.
Bartender Shift Manager
cantina azul
Huntington, NY
01.2023 - 12.2024
- Developed and implemented staff training program to ensure quality customer service.
- Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
- Created weekly work schedules for the entire shift staff while managing payroll and labor costs.
- Planned special events such as promotions, happy hours, live music nights., to increase sales revenue.
- Analyzed sales data to accurately forecast future demand for liquor orders.
- Reviewed stock levels on a regular basis to ensure adequate availability of products for customers' needs.
- Applied creative strategies to drive up profits through increased sales volume or cost savings initiatives.
- Ensured compliance with all relevant laws regarding sale and serving of alcohol beverages.
- Monitored daily checklists and side worksheets to keep other bar staff members on task.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Upsold customers from shelf to premium brands to help boost sales.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Poured wine, beer and cocktails for patrons.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Resolved problems or concerns to satisfaction of involved parties.
- Coached staff on strategies to enhance performance and improve customer relations.
Server
Canz
Westbury, NY
01.2021 - 12.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Bartender
mills pond house
Centerport, NY
01.2020 - 07.2020
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Assisted in setting up the bar for service shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
- Resolved customer complaints in a professional manner.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification cards for proof of age prior to serving alcohol beverages.
Server
Applebee's Grill + Bar
Lindenhurst, NY
02.2019 - 11.2019
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Followed health safety guidelines when preparing and serving food products.
- Cleaned tables and chairs to prepare dining area for next customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Education
High School Diploma -
West Babylon Senior High School
West Babylon, NY01-2020
Skills
- Beverage Preparation
- Menu Memorization
- Health codes compliance
- Food Service
- Payment Processing
- Suggestive Selling
- Multilingual in spanish
- Menu knowledge
- Handling Difficult Customers
- Able to stand 10 hours
- Safe serving knowledge
- Ordering Procedures
- Maintaining a clean bar
- Responsible Alcohol Service
- Cash and credit transactions
- Customer Service
- Making sure food is served to the right customer
- Making sure food is ordered or cooked correctly
Languages
Spanish
Professional
English
Professional
Timeline
Bartender
Prestige lounge
03.2024 - Current
Bartender Shift Manager
cantina azul
01.2023 - 12.2024
Server
Canz
01.2021 - 12.2024
Bartender
mills pond house
01.2020 - 07.2020
Server
Applebee's Grill + Bar
02.2019 - 11.2019
High School Diploma -
West Babylon Senior High School
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