Estefeni Roman

• Ensured clinical workstations and procedure rooms were fully stocked with essential supplies.
• IVs, Foley catheters, ECG monitor placement, vital signs, and assisting with wound care dressing changes.
• Prioritized patient care tasks through effective time management.
• Promoted recovery by ensuring a supportive environment for patients and families during difficult times.
• Utilized infection prevention knowledge to improve overall client services.
• Monitored nurse administration of oral, intramuscular, and IV medications to patients.
• Recognized by management for providing exceptional customer service.
• Measured and recorded blood pressure, temperature and respirations.
• Enrolled in accredited school of nursing in good standing to pursue healthcare career.
• Observed strict safety measures, including checking medication dosages before administration to patients.
• Partnered with registered nurses to perform specified patient care activities.
• Practiced infection control measures, including proper handwashing and PPE use.
• Aided patients in completing essential functions.
• Administered medications as prescribed, following proper protocols
• Administered oral medications accurately according to physician's orders.

• Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
• Documented patient information into electronic medical records system.
• Adhered to all healthcare regulations, including HIPAA and OSHA standards.
• Maintained a clean, safe, and organized work environment.
• Prepared and packaged specimens for courier transport.
• Collected specimens from pediatric, adult, geriatric, and special needs patients.
• Followed all safety protocols when handling hazardous materials.
• Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
• Interacted with patients to gather and record data prior to blood draws.
• Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
• Processed samples accurately and efficiently.
• Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
• Assisted in the training of new phlebotomists.

• Coordinated the management and reordering of phlebotomy materials.
• Monitored inventory levels of supplies used in phlebotomy services.
• Perform blood collections by venipuncture and capillary techniques for all age groups.
• Collect specimens for drug screens, paternity tests, alcohol tests, blood cultures, routine specimens, and H. pylori.
• Perform data entry of patient information in an accurate and timely manner.
• Process billing information, and collect payments when required.
• Prepare all collected specimens for testing and analysis.
• Maintain patient and specimen information logs.
• Provide superior customer service to all patients.
• Administrative and clerical duties, as necessary.

• Centrifuge blood samples and body fluids.

• Monitors outstanding specimen logs, as well as specimen/patient trackers, to resolve pending issues.

• Performs clerical functions such as charting, faxing results to doctors' offices, and verbally giving results to doctors.

• Send/Receive specimens from other hospitals.

Separate serum, plasma, and body fluids; freeze, refrigerate, and keep the specimen at room temperature.

• Exhibit appropriate collection protocol for: blood cultures, skin punctures, neonatal draws, and blood.

• Friendly, courteous, and sympathetic when it comes to working with patients.
• Follow Standard Precautions at all times, using personal protective equipment when working with
• Alcohol level content, blood bank specimens, and therapeutic drug levels.
• Respond to various codes such as Trauma Level I, Trauma Level II, Code Heart, and Code Brain.
• Code sepsis within designated time frames.
• Run the I-STAT system, which expedites critical test result information to accelerate patient care decisions.
• Perform special tests, such as clotting time and bleeding time, and report test results.

• Maintain needed equipment and supplies.

• Orients and mentors new staff members.

Follow hospital policies and procedures for transporting and delivering samples to the laboratory.

• Provided administrative assistance through copying, faxing, document organization and schedule coordination.
• Maintained a professional atmosphere by ensuring the reception area's cleanliness.
• Coordinated venue arrangements for special programs and events.
• Confirmed validity of visitor credentials prior to granting entry permissions.
• Executed daily tasks with precision and efficiency.
• Delivered exceptional customer service during in-person and phone interactions.
• Addressed client complaints by investigating and analyzing issues.
• Provided callers with office address and directions.
• Recorded daily visitor information in log book.
• Managed logistics for express mail services.
• Handled incoming phone calls via multi-line telephone systems.
• Created a consistently safe environment in the reception area for customers.
• Contributed to special assignments from management.
• Scheduled meeting room reservations efficiently.