Esteicy Tena
Houston
Summary
Knowledgeable case manager with over 7 years of experience in educational environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Family Development Worker
BakerRipley Albury Head Start
08.2025 - Current
- Maintained a full case load and offered timely follow up of services depending on individualized needs, interests, and plans.
- Track delivery of EHS/Head Start services using the designated agency tracking system.
- Conduct outreach, recruitment, complete applications and enrollment paperwork.
- Develop strengths-based assessments with families that describe their goals, strengths, resources, and support networks, as well as necessary services and supports.
- Coordinate delivery of integrated services from all content area departments: Family and Community Engagement; Student Support Services; Family Wellness; Eligibility, Recruitment, Selection, Enrollment, Attendance, and Child Development Services.
- Actively promoted parent involvement in the program/child’s education.
Family Development Worker
BakerRipley Cook Rd Head Start
11.2018 - 07.2025
- Maintained a full case load and offered timely follow up of services depending on individualized needs, interests, and plans.
- Develop strengths-based assessments with families that describe their goals, strengths, resources, and support networks, as well as necessary services and supports.
- Maintain an up-to-date Parent Involvement Calendar of Events and support all activities related to Program Governance.
- Coordinate delivery of integrated services from all content area departments: Family and Community Engagement; Student Support Services; Family Wellness; Eligibility, Recruitment, Selection, Enrollment, Attendance, and Child Development Services.
- Actively promoted parent involvement in the program/child’s education.
Teacher Assistant
Ridgemont Early Literacy Center
10.2017 - 11.2018
- Actively supervised and coordinated classroom activities within various content areas.
- Provide instructional services to students under the guidance of the classroom teacher.
- Conducted screening, observation and documentation of students’ progress on the agency’s online system.
- Ensured that all policies and procedures related to education and safety for children are followed.
- Sustained a safe and clean classroom environment for the students.
Education
Bachelor of Science - Psychology, Human Development and Family Studies
University of Houston
Houston, TX12.2016
Associate of Science - undefined
Houston Community College
Houston, TX05.2014
Skills
- Proficient in Microsoft Office Suite
- Fluent in both English and Spanish
Certification
- Family Development Credential
- CPR & First Aid Certification
Timeline
Family Development Worker
BakerRipley Albury Head Start
08.2025 - Current
Family Development Worker
BakerRipley Cook Rd Head Start
11.2018 - 07.2025
Teacher Assistant
Ridgemont Early Literacy Center
10.2017 - 11.2018
Associate of Science - undefined
Houston Community College
Bachelor of Science - Psychology, Human Development and Family Studies
University of Houston