ESTELA EURESTI
San Antonio,TX
Summary
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Dependable, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
8
8
years of professional experience
Work History
Freight Sorter
At Home
7613 N Loop 1604 E, Live Oak, Texas 78233
06.2024 - Current
- Achieved faster turnaround times for urgent orders by effectively coordinating with other departments involved in the shipping process.
- Exemplified commitment to quality control by consistently examining incoming shipments for damage or inconsistencies before processing them further into the system.
- Supported warehouse management by providing accurate inventory data through consistent record-keeping practices.
- Enhanced workplace safety by strictly adhering to company guidelines and conducting regular equipment inspections.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
- Loaded and unloaded trucks.
- Verified and noted count and condition of cargo received.
- Attached labels to finalized products before shipment.
Supervisor - Dining Room Supervisor
Discovery Villeges
6870 Heuermann RD. San Antonio TX 78256
03.2022 - 06.2024
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Supervising Manager
Towers On Park Lane
1 Towers Park Ln, San Antonio Tx. 78209
07.2016 - 03.2022
- Established a positive work environment with effective leadership, clear expectations, and open communication.
- Led cross-functional teams to achieve project goals within budget constraints and tight deadlines.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Arts - Business Administration And Management
Hallmark University
San Antonio, TX06.2004
Skills
- Sorting Accuracy
- Loading and unloading
- Shipping and receiving
- Freight Labeling
- Package handling
- Warehouse Safety
Timeline
Freight Sorter
At Home
06.2024 - Current
Supervisor - Dining Room Supervisor
Discovery Villeges
03.2022 - 06.2024
Supervising Manager
Towers On Park Lane
07.2016 - 03.2022
Associate of Arts - Business Administration And Management
Hallmark University