Estella Guerrero
Release Manager , Compliance Analyst
Pflugerville,TX
Summary
Release Manager with 11+ years driving enterprise software releases, compliance, and operational excellence. Proven expertise managing $18.5M+ in releases, improving compliance by 25%, and achieving 98%+ success rates. Skilled in risk mitigation, process automation, and cross-functional leadership with JIRA, Tableau, and Power Automate.
Knowledgeable [Desired Position] with deep understanding of specialized processes and systems. Proven track record in driving efficiencies and supporting critical initiatives. Demonstrated ability to analyze complex data and implement effective strategies.
Professional with extensive experience in specialized roles, bringing valuable insights and practical expertise. Recognized for fostering team collaboration and consistently achieving objectives. Reliable and adaptable, with strong problem-solving and analytical skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Specialist Release Management & Compliance
CHARLES SCHWAB
Austin, Texas
07.2021 - 06.2024
- Enhanced Release Management Attestation compliance 25% and achieved 98% compliance rate across 15+ Release Managers through process improvements and quarterly Tableau presentations (95% attendance).
- Reduced report generation time 25% by automating bi-weekly attestation reports with Microsoft Power Automate; ensured 99% audit compliance, avoiding regulatory fines.
- Achieved 98% reduction in production risk through Release Manager education and standardized processes; maintained 95% documentation alignment with weekly reporting.
- Managed system migration from Remedy to JIRA with 95% data integrity; reconciled RMA records, ensuring seamless transition and operational continuity.
Release Manager
CHARLES SCHWAB
Austin, Texas
03.2015 - 07.2021
- Led 11 major annual software releases, managing $6.38B–$18.52B in revenue-impacting applications; achieved consistent 30-minute downtime for bi-weekly updates, minimizing service disruption for 50,000+ stock traders.
- Orchestrated emergency implementations and critical outages with 90% deployment success rate, ensuring uninterrupted service delivery.
- Reduced exceptions 50% and human errors 90% by designing JIRA request process and standardized Change templates; achieved 96% Agile/COBIT alignment across organization.
- Enhanced deployment accuracy 75% through PowerShell automation; authored comprehensive SOP documentation (89% complete), ensuring standardized release practices department-wide.
- Facilitated Agile ceremonies for 2–3 cross-functional teams (daily stand-ups, sprint planning, retrospectives); tracked progress with 70% completion burn-down reports.
Build/Release Manager
TEK SYSTEMS
Austin, Texas
11.2013 - 06.2014
- Coordinated monthly CRM releases for Chapter 33 application; maintained consistent schedules achieving 90% deployment success rate for Veterans Administration Affairs software updates.
Education
Bachelor of Arts - Computer Systems Management
St. Edward's University
Austin, Texas08-2004
Skills
- Technical: JIRA
- Tableau
- Confluence
- Microsoft Power Automate
- PowerShell
- SDLC
- Team Foundation Server (TFS)
- Remedy
- Quality Assurance
- Process & Leadership: Release Management
- Change Management
- Compliance
- Risk Mitigation
- Process Automation
- Agile Methodology
- COBIT Framework
- Team Leadership
- Cross-functional Collaboration
- Innovation management
- Analytical thinking
- Documentation management
- Customer relations
Certification
- Certified Scrum Master (August 2019)
- Agile Certification (April 2015)
- ITIL Certification (December 2014)
Timeline
Senior Specialist Release Management & Compliance
CHARLES SCHWAB
07.2021 - 06.2024
Release Manager
CHARLES SCHWAB
03.2015 - 07.2021
Build/Release Manager
TEK SYSTEMS
11.2013 - 06.2014
Bachelor of Arts - Computer Systems Management
St. Edward's University