Estella Perez

• Completed data entry tasks with accuracy and efficiency.
• Verified data files prior to entry to maintain high data accuracy.
• Documented In-Kind donations by locations.
• Data entry of monetary and check contributions made.
• Allocated employee hours to proper project codes.
• Scanned, made copied of supporting documents needed of donations received.
• Inventory taking of all gift cards received from every
• Writing receipts for contributions for documentation.
• Worked with Business Analyst on payroll inputting accurate hours to match project worked on.
• Utilized SAGE for PO referencing.

• Reviewed and compared invoices with price check list for proper item charged.
• Pulled PO's and Field Receiving Report from Oracle.
• Created log sheets and pulled purchase history from SMIS.
• Gathered all necessary data from Oracle and SMIS for batching.
• Matched purchase orders with invoices and recorded necessary information.
• Entered figures using a 10-key calculator to compute data quickly.
• Gathered, evaluated and summarized account data in detailed financial reports.
• Ran reports from CIMS File Utility for purchase orders.
• Gathered incoming mail stamped it by date and sorted it by entity.

School Social Services Department

•Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Responded to inquiries from callers seeking information.
• Delivered clerical support by handling range of routine and special requirements.
• Completed clerical tasks such as filing, copying, and distributing mail.
• Interacted with customers by phone, email, or in-person to provide information.
• Prepared and edited documents to produce precise, accurate and professional communication.
• Organized events and meetings to maximize capacity and keep event venues running smoothly.
• Collaborated with various departments to complete assigned tasks.
• Managed daily data entry and kept clerical information accurate and up-to-date.
• Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
• Maintained and updated office records, both digital and physical.
• Ran student reports for supervisor.

Acquisition & Project Management Office

• Internet and tech-savvy, with the ability to gather research and data from online sources.
• Answered vendor inquiries through phone and email.
• Coordinate with shipping / receiving and purchasing to fix any discrepancies with vendor orders.
• Coordinated deliveries with Dell Technologies and our third-party vendor ebryIT.
• Received all district wide equipment purchase orders and verified them for accuracy of equipment type and total balance of PO.
• Submitted all purchase orders to vendors via email or vendor site and ensured of receipt.
• Entered order acknowledgment of POs and followed orders status expected delivery dates.
• Communicated with secretaries regarding delivery and expected dates of equipment.
• Tracked and monitored all Dell, Apple, SHI, CDW equipment to ensure customers received right order on time.
• Worked with 3rd party vendors to coordinate deliverables to schools and departments.
• Researched and resolved invoices discrepancies with all orders.
• Interacted with vendors regarding setup of equipment with a distribution list.
• Reviewed all shipping address for discrepancies to ensure all deliverables were received.
• Maintained packing slips of all purchases done by our department.
• Prepared items for shipping back to vendor due to damage, or demo unit.
• Printed needed return labels and packaged any returns to ensure items were secure.
• Aware of different equipment use including iPad, Chromebook, Windows device, desktops, laptop, and all office equipment.
• Entered service request for delivery of all equipment received on our IT Service Portal.
• I utilized several platforms like (COP) for inventory verification, (Front Line) for purchase order verification and Absolute software for locating of devices.
• Shipping and tracking of Apple and Dell purchase orders to ensure arrival of equipment.
• Coordinated with third party vendor to schedule delivery or install of equipment.
• Worked with vendors to secure quotes of equipment or software needed for campus and departments.
• Ordered Zoom licenses for district wide employees with district wide access to budget codes.
• Verifying budget codes for purchasing necessary district wide Zoom license.
• Good Inventory tracking, and management of all inventories purchased and transferred to schools through Insignia.
• Provisioned iPads to prepare for distribution.
• Worked on projects with large order of iPads and Chromebooks tagging, provisioning, and casing of devices.
• Communicated with vendor to order cell phones, hot spots iPad with cellular service for district employees.
• Worked with T-Mobile customer and accounts payables to ensure correct payments were on time.
• Also ordered hotspots and phones for employees upon request.
• Tracked all items to ensure accurate delivery.
• Inserted T-Mobile SIMS cards on iPads to ensure LTE services and tested before issuing.
• Worked with all vendors with returned and canceled orders.
• Emailed secretaries of aged PO to ensure payment was made.
• Communicated with vendors through phone and via email of inaccurate items sent.
• Maintained consistent contact with our vendors to resolve account discrepancies.
• Trained new employees of job duties.
• Keep a record of all received POs in Smartsheet.
• Downloaded daily reports of non-paid POs and emailed appropriate department of payment needed to be submitted.
• Completed job reports and logs immediately following service calls.
• Inspected equipment to identify areas of wear or causes of malfunctions.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Checked, repaired and repacked survival equipment to meet specifications.
• Researched and implemented new technologies and equipment.
• Demonstrated to customers proper methods for operating equipment after it had been installed.

Acquisition & Project Management Office

• Process all invoices received; match purchase order to appropriate packing slip from shipping/receiving.
• Submitted POs to accounts payable for check run scheduled; obtain appropriate approval for invoices; mailed checks for travel.
• Submitted appropriate paperwork from vendors to accounts payable as necessary, including W9's and ‘Vendor Set-up' forms.
• Coordinate with shipping / receiving and purchasing to fix any discrepancies with vendor orders.
• Prepare POs, route for review/approval.
• Conducted research to assist with routine tasks and special projects.
• Routed business correspondence, documents, and messages to correct departments and staff members.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Assisted coworkers and staff members with special tasks on daily basis.
• Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
• Created million-dollar purchase orders of equipment for our students in response to COVID.
• Followed and verified all requisition status to make sure they have been approved and converted to POs.
• Created accurate purchase orders itemized all items specifying prices.
• Assisted project managers with projects in asset tagging and scanning of iPads, laptops, and Chromebooks for inventory purposes.
• Submitted all purchase orders created by me and district wide secretaries to vendors via email or on vendor website.
• Identify cost saving opportunities.
• Assist with RFQ process by providing documentation.
• Maintained folders on OneDrive and Smartsheet to document equipment purchased.
• Had district wide access to budget codes to purchase requested items from departments and schools.
• Purchased hardware and software for employee's district wide.
• Created large purchase orders for WAN room and bond equipment for schools.
• Maintained open communication and professionalism with vendors always ensuring confidentiality.
• Provisioned iPads to get ready for distribution.
• Kept record of all accounting information for budgeted guidelines.
• Worked with vendor on application for new vendor setup.
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Volunteered to help with special projects of varying degrees of complexity.
• Facilitated timely delivery of special projects to meet. organizational and departmental objectives.

Internet Security and Communications & Computer Operations and Systems Integration Office

• Maintained warranty documentation; develop and track warranty expiration and end of life of equipment and software on Dell site.
• Process all invoices received; match purchase order to appropriate packing slip from shipping/receiving.
• Submitted POs to accounts payable for check run.
• Scheduled; obtain appropriate approval for invoices; mailed checks for travel.
• Submitted new vendor information to accounts payable for processing.
• Requested appropriate paperwork from vendors as necessary, including W9's and ‘Vendor Set-up' forms.
• Coordinate with shipping / receiving and purchasing to fix any discrepancies with vendor orders.
• Prepare POs, route for review/approval.
• Submit POs to vendors.
• Reviewed all shipping address for discrepancies to ensure all deliverables were received and submitted payment to accounts payables.
• Created purchase orders for equipment for Apple iPads, Dell Chromebook, and laptops.
• Maintained open communication between employees, vendors and managers always ensuring confidentiality.
• Shipping equipment back to vendors “try and buys” monitor tracking.
• Had access to Absolute (MDM) for tracking lost devices, wiping of data, and locking of device.
• Submitted for reimbursement for lost devices through Absolute.
• Responsible for accounts receivable system filing and payment.
• Sustain spreadsheet application of all renewal contracts and encumbrances.
• Balanced two department budgets throughout fiscal year.
• Assist with ordering of supplies and equipment from vendors.
• ITTCS experience in creating purchase orders and researching vendor information needed.
• Balanced budget code with general ledger to maintain accurate balance.
• Demonstrated initiative and decision making on projects for great results.
• Supported 19 employees, with travel, everyday requests, and purchases.
• Problem solving, decision making with purchases and budget codes to determine correct funding needed.
• Communicated with SAISD departments for upcoming big purchases for a seamless process.
• Planning and prioritizing of everyday projects and duties.
• Experience with office equipment fax machines, scanners, and printers.
• Tagged of Apple and Dell devices for inventory purposes.
• Provisioned iPads to get ready for distribution.
• Entered work order for delivery of equipment to schools.
• Distributed hotspots to schools for children without internet access.
• Delivered equipment to schools for student testing use.
• Organized equipment deliveries to schools.
• Routed business correspondence, documents, and messages to correct departments and staff members.
• Managed reception area, answered telephone calls and received packages.
• Completed accounting functions such as payroll and expense tracking.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Volunteered to help with special projects of varying degrees of complexity.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed filing system, entered data and completed other clerical tasks.
• Liaised between clients and vendors and maintained effective lines of communication.
• Managed phone and email correspondence and handled incoming and outgoing mail.

Instructional Technology Department

• Coordinate principals' meetings and teachers' trainings.
• Maintained records of software approval list and updated website of approved software.
• Created training classes for our Coordinators on Performance Matters.
• Retrieved learning training credit for retired teachers on Eduphoria.
• Supported office with budget, trainings, and travel arrangements.
• Researched vendor information for contract renewal purposes.
• Monitored Absolute for stolen and lost devices and placed lost report of device.
• Tracked devices on Absolute for location.
• Send all invoices received to accounts payable for check run; match purchase order to appropriate packing slip from shipping/receiving.
• Field vendor inquiries through phone and email.
• Submitted POs to accounts payable for check run as scheduled; obtain appropriate approval for invoices; and mailed checks for hotel travel.
• Coordinate with shipping / receiving and purchasing to fix any discrepancies with vendor orders.
• Receive purchase requisitions from schools and departments for processing.
• Prepare POs, route for review/approval.
• Submit POs to vendors.
• Assist with RFQ process by submitting proper documentation.
• Organized travel arrangements for department employees and secured seamless travel.

Information Technology

• Welcomed visitors by greeting them, in person or via telephone.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Maintained confidentiality of information regarding clients and company.
• Managed multiple tasks and met time-sensitive deadlines.
• Responded to inquiries from callers seeking information.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Corresponded with clients through email, telephone, or postal mail.
• Answered central telephone system and directed calls accordingly.
• Assisted with onboarding new clients and securing paperwork completion.
• Maintained visitor log for entering and leaving facility for security purposes.
• Operated multi-line telephone system to answer and direct high volume of calls.
• Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
• Sorted, received, and distributed mail correspondence between departments and personnel.
• Handled assignments independently with good judgement and critical thinking skills.
• Routed incoming mail and messages to relevant personnel without delay.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Organized, maintained and updated information in computer databases.
• Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
• Collected and distributed messages to team members and managers to support open communication and high customer service.
• Directed visitors to appropriate location.
• Assisted executive secretary with projects and events.
• Ordered office supplies online and by phone.
• Created documents and correspondence needed for office use.
• Always presented good customer service.
• Communicated with vendors.
• Worked with vendor with application for new vendor setup.