Estella Ruiz
San Diego,CA
Summary
Resourceful Food Bank Manger, achieved customer fulfillment goals through effective management of cost and logistics determinants. Implemented plan to maximize company revenues with minimal additional resource investment. Worked closely with internal partners, and adopted new functional technology to meet preset goals and objectives.
Overview
11
11
years of professional experience
Work History
Food Bank Distribution Manager
My Father's Hands Foodbank
01.2020 - Current
- Developed and maintained knowledgeable and productive team of employees.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Promoted brand at industry events and through ongoing networking efforts.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Integrated warehouse operations with existing and new business processes.
- Cultivated member loyalty by delivering flawless service to foster client retention.
- Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging products.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Reviewed established business practices and improved processes to reduce expenses.
- Identified and solved complex strategy obstacles to promote growth and guide business direction.
- Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
- Increased client retention by providing superior customer service.
Instacart Shopper
Instacart
03.2018 - 11.2022
- Communicated with vendors to stay informed of new products and stock availability.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Contributed to team objectives in fast-paced environment.
- Achieved or exceeded company-defined sales quotas.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Manager
Demand Hair And Wigs
04.2015 - 04.2017
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Improved safety procedures to create safe working conditions for workers.
- Accomplished multiple tasks within established timeframes.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Managed and motivated employees to be productive and engaged in work.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Manager of Operations
MICA Beauty Cosmetics
02.2013 - 04.2015
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Analyzed and reported on key performance metrics to senior management.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reduced operational risks while organizing data to forecast performance trends.
Education
No Degree - Alcohol And 'Drug Dependency Counseling
Mueller College
San Diego, CA10.2013
Skills
- Financial Management and Reporting
- Organizational Requirements Monitoring
- Improvement Recommendations
- Distribution and Warehousing
- Continuous Improvement Projects
- Supply Chain Distribution
- Inventory Supplies
- Project Management
- Hazardous Material Tracking
- Preventive Maintenance
- Resource Management
- Daily Operations Management
- Client Needs Assessment
- Operational Oversight
- Safety Monitoring
- Conveyor Systems
- Staff Development
Languages
Spanish
Native or Bilingual
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Food Bank Distribution Manager
My Father's Hands Foodbank
01.2020 - Current
Instacart Shopper
Instacart
03.2018 - 11.2022
Manager
Demand Hair And Wigs
04.2015 - 04.2017
Manager of Operations
MICA Beauty Cosmetics
02.2013 - 04.2015
No Degree - Alcohol And 'Drug Dependency Counseling
Mueller College