Estelle Clarke
Sun City Center,FL
Summary
Dedicated Home Health Aid brings 11-years background visiting patients in-home and conducting physical assessments and assisting with bathing and grooming activities. Polite and courteous professional with in-depth knowledge of CPR and first aid. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in direct patient care and assisting with bathing and grooming activities.
Overview
26
26
years of professional experience
Work History
Certified Home Health Aide
Comfort Keepers Home Health Care
Sun City Center, FL
08.2011 - 01.2022
- Provided mobility assistance such as walking and regular exercising.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Credit Service Representative
Cemex/RMC Concrete
Bradenton, FL
10.2003 - 08.2008
- Worked with customers to answer questions, resolve disputes and research discrepancies.
- Received inbound customer calls related to credit and accounts receivable.
Customer Service/Call Center Team Lead
Arthur Andersen Accounting Firm
Sarasota, FL
02.1999 - 10.2002
- Responded to team support questions quickly to maintain call center efficiency.
- Handled advanced issues with calm, knowledgeable and professional approach.
- Responded to customer requests for products, services and company information.
Office Manager/AP Manager
National Democratic Institute, NDI/BDO Seidman CPA
Washington DC, DC
08.1991 - 12.1998
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Education
Biology
East Carolina University
Greenville, NCContinuing Education - 150 Hours, Home Health Care
Silverchair Learning Systems
On-lineSkills
- Behavior Redirection
- First Aid and Safety
- Dietary Requirements and Nutrition
- Home Health and Hospice
- Dietary Orders Compliance
- Emergency Situations
Additional Information
Other Volunteer experience -Cook for Sun City Center Rescue Squad
Lived in the Outback of Australia for 2 years, from July, 1977 to July, 1979
Timeline
Certified Home Health Aide
Comfort Keepers Home Health Care
08.2011 - 01.2022
Credit Service Representative
Cemex/RMC Concrete
10.2003 - 08.2008
Customer Service/Call Center Team Lead
Arthur Andersen Accounting Firm
02.1999 - 10.2002
Office Manager/AP Manager
National Democratic Institute, NDI/BDO Seidman CPA
08.1991 - 12.1998
Biology
East Carolina University
Continuing Education - 150 Hours, Home Health Care
Silverchair Learning Systems
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