Estelle Damus
Lawrenceville,GA
Summary
Proactive and caring worker with 7 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
6
6
years of professional experience
Work History
Private Tutor
Grade Potential Tutoring
01.2022 - Current
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Developed student confidence through positive reinforcement strategies.
- Generated handouts and learning materials to enhance education.
- Met with parents to discuss student progress and address concerns.
- Traveled up to 15 miles to various locations to provide tutoring sessions to students in need.
- Reviewed materials for student classes to enhance learning and used unique ways to reinforce program materials.
- Generated reports and provided feedback to students, supporting personal learning and development.
- Tracked learning progress to optimize tutoring methods and help students achieve goals.
Tutor
Future Forward Literacy
10.2023 - 08.2024
- Mastering skills such as time management, patience, communication, and attention to detail to help students boost reading and writing skills
- Gather personally crafted resources for students to use when not in a session
- Share progress with parents
- Constant communication with educators of students to track progress
- Developed methods to motivate and engage students in learning.
- Created personalized lesson plans to meet needs of diverse learners.
Lab Assistant
Georgia Gwinnett College
06.2021 - 12.2023
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Demonstrated competence in collecting lab samples for testing.
- Logged samples correctly into computerized tracking system.
- Prepared specimens for testing and analysis.
- Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
Sales Associate
Bath and Body Works
10.2020 - 07.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Recommended complementary purchases to customers, increasing revenue.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
Sales Associate
Macy's Mall of Georgia
04.2018 - 06.2020
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Listened to customer needs and desires to identify and recommend optimal products.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Southern New Hampshire University
08.2024
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Georgia Gwinnett College
Lawrenceville, GA12.2023
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Central Gwinnett High School
Lawrenceville, GA05.2017
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Georgia State University
Atlanta, GA05.2017
Skills
- Individualized Instruction
- Building blocks of learning
- Activity-Based Learning
- Problem-solving skills
- Homework Assistance
- Organization
- Schedule Management
- Verbal and written communication
- Skills Development
- Study plan development
- Collaboration and Teamwork
Community Service Experience
- Key Club, Central Gwinnett High School, Member, 08/01/15, 05/31/17, Attended volunteer events in local areas such as churches and schools
- National English Honors Society, Central Gwinnett High School, Member, Spring 2014, 05/31/17, Volunteer work at Lawrenceville Elementary School including grading papers for teachers and helping K-5 students learn materials
- National Spanish Honors Society, Central Gwinnett High School, Secretary, 05/01/15, 05/31/17, 5 years of learning the Spanish language and culture
- Anime Club, Central Gwinnett High School, Vice President, 08/01/16, 05/31/17, Organizing events for club members including watching anime and playing video games after school
- CGHS Tennis, Central Gwinnett High School, Manager, 01/01/15, 05/31/15, Assisting with setting up games
Timeline
Tutor
Future Forward Literacy
10.2023 - 08.2024
Private Tutor
Grade Potential Tutoring
01.2022 - Current
Lab Assistant
Georgia Gwinnett College
06.2021 - 12.2023
Sales Associate
Bath and Body Works
10.2020 - 07.2021
Sales Associate
Macy's Mall of Georgia
04.2018 - 06.2020
Southern New Hampshire University
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Georgia Gwinnett College
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Central Gwinnett High School
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Georgia State University
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