Summary
Overview
Work History
Education
Skills
Timeline
Generic

Estelle Thelisma

PLAINFIELD,NJ

Summary

Proven track record in enhancing patient quality of life at Mary Ukaku through meticulous personal hygiene assistance and meal preparation. Demonstrated leadership at Michael Poler by boosting team productivity and customer satisfaction. Skilled in patient care and effective communication, achieving significant improvements in service delivery and operational efficiency.

Overview

14
14
years of professional experience

Work History

Home Health Aide

Mary Ukaku
09.2016 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.

Cashier

Dollar Tree Store
09.2023 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Sales Associate

Dollar General Store
06.2016 - 12.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Manager

Michael Poler
07.2010 - 10.2015
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Diploma -

Plainfield High School
Plainfield, NJ
06.1988

Skills

  • Patient Care
  • Meal Preparation
  • Personal Hygiene Assistance
  • Feeding Assistance

Timeline

Cashier

Dollar Tree Store
09.2023 - 12.2023

Home Health Aide

Mary Ukaku
09.2016 - Current

Sales Associate

Dollar General Store
06.2016 - 12.2021

Manager

Michael Poler
07.2010 - 10.2015

Diploma -

Plainfield High School

Similar Profiles

CREATE PROFILE
Estelle Thelisma