Esten Dunkerley
Roswell,GA
Summary
Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Overview
9
9
years of professional experience
Work History
Technician
Winner's Marketing
Suwanee, GA
05.2023 - Current
- Worked with multitude of companies to implement new systems to our game, including Axes, Countr, EasyLinx.
- Diagnosed and resolved technical issues, enhancing system reliability and performance.
- Operated and maintained route delivery systems for optimal efficiency and reliability.
- Export Sales Assistant.
- Increased brand awareness by designing and implementing targeted marketing campaigns.
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
Field Tech
Winner's Sister Companies
Omaha, NE
05.2023 - Current
- Traveled regularly to sister company sites to deliver versatile on-site technical support, including equipment installations, repairs, cabinet building, and software updates.
- Provided hands-on assistance with machine maintenance, customer service, and operational tasks while upholding strict standards of accuracy and efficiency.
- Executed collections, logistics, and troubleshooting with strong attention to detail in dynamic, regulated settings.
- Collaborated seamlessly with technicians and partner teams to complete installations and resolve issues quickly.
- Developed key skills in adaptability, multitasking, problem-solving, and high-performance fieldwork across multiple locations.
Team Member/Sales Representative
Platinum Auto Spa
East Cobb/Marietta, GA
06.2022 - 08.2022
- Greeted customers, sold monthly subscriptions, prepared cars for auto car wash, cleaned and detailed wheels, cleaned and detailed interior and exterior of cars.
- Assisted in training new hires on operational procedures and safety protocols.
- Implemented best practices for customer service, contributing to positive client experiences.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Employee
Chick-Fil-A
Sandy Springs, GA
06.2019 - 07.2021
- Worked in FOH, BOH and Mobile Deliveries
- Worked effectively in fast-paced environments.
- Maintained high standards of operational excellence, cleanliness, and efficiency while supporting overall team performance.
- Developed key workplace competencies including multitasking, teamwork, communication, and performance under pressure.
- Demonstrated versatility by successfully performing multiple operational roles in a fast-paced, high-volume restaurant environment.
- Managed delivery operations for mobile orders, ensuring timely and reliable fulfillment while upholding high standards of quality and customer satisfaction.
- Adapted quickly to changing demands, collaborated effectively with team members, and consistently contributed to a positive and productive work atmosphere.
Volunteer
Food Bank of East Alabama
Auburn, AL
08.2020 - 05.2021
- Organized food distribution events to ensure efficient service delivery to community members.
- Streamlined food sorting processes, ensuring quicker distribution to families in need.
- Trained new volunteers on operational processes and safety protocols.
Volunteer
Ronald McDonald House
Atlanta, GA
01.2018 - 12.2018
- Coordinated meal preparation and service for community events, ensuring timely delivery and presentation.
- Collaborated with fellow volunteers to create a welcoming atmosphere for guests.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Usher
Roswell Cultural Arts Center
Roswell, GA
06.2018 - 08.2018
- Assisted patrons with seating arrangements and event inquiries.
- Worked with other staff members to facilitate smooth flow of operations.
- Monitored audience behavior to ensure a safe and enjoyable environment.
Extended Day Program Coordinator
Mount Vernon Presbyterian School
Atlanta, GA
01.2017 - 12.2017
- Developed and implemented engaging day program activities enhancing student participation and social skills.
- Collaborated with educators to align program objectives with curriculum standards and student needs.
Education
Auburn University
Auburn, AL03-2026
Mount Vernon Presbyterian School - undefined
Mount Vernon Presbyterian School
Atlanta, GA01-2020
Auburn University - Industrial Design
Auburn University
Auburn, AL07-2018
Georgia Institute of Technology - Architectural Design
Georgia Institute of Technology
Atlanta, GA07-2017
University of South Carolina - Law
University of South Carolina
Columbia, SC07-2016
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
- Complex Problem-solving
- Goal setting
- Teamwork and collaboration
- Team leadership
- Decision-making
Activities
- Member, Caesar Salad Basketball Team at Dunwoody United Methodist Church, Dunwoody, GA, 2015-01-01, 2020-12-31
- Member, Golf Team at Mount Vernon Presbyterian School, Atlanta, GA, 2016-01-01, 2017-12-31
- Participant, Sandy Springs Baseball, Sandy Springs, GA, 2006-01-01, 2014-12-31
- Recipient, Coach's Choice Award-National League, 2014
Timeline
Technician
Winner's Marketing
05.2023 - Current
Field Tech
Winner's Sister Companies
05.2023 - Current
Team Member/Sales Representative
Platinum Auto Spa
06.2022 - 08.2022
Volunteer
Food Bank of East Alabama
08.2020 - 05.2021
Employee
Chick-Fil-A
06.2019 - 07.2021
Usher
Roswell Cultural Arts Center
06.2018 - 08.2018
Volunteer
Ronald McDonald House
01.2018 - 12.2018
Extended Day Program Coordinator
Mount Vernon Presbyterian School
01.2017 - 12.2017
Mount Vernon Presbyterian School - undefined
Mount Vernon Presbyterian School
Auburn University - Industrial Design
Auburn University
Georgia Institute of Technology - Architectural Design
Georgia Institute of Technology
University of South Carolina - Law
University of South Carolina
Auburn University