Estephania Reyes
Richmond,CA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Retail Associate
Ross Dress For Less
02.2022 - Current
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered questions about store policies and addressed customer concerns.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Managed to work on multiple boxes of merchandise per hour
Grocery Clerk
The Good Life
06.2020 - 12.2021
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Stocked shelves and organized merchandise displays for easy retrieval
Education
Bachelor of Science - Nursing
Contra Costa College
San Pablo, CA06.2024
High School Diploma -
De Anza High School
Richmond, CA06.2020
Skills
- Team Leadership
- Cash Register Operations
- Warming and Welcoming
- Positive Customer Engagement
- Building Customer Loyalty
- Flexible Hours
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Associate
Ross Dress For Less
02.2022 - Current
Grocery Clerk
The Good Life
06.2020 - 12.2021
Bachelor of Science - Nursing
Contra Costa College
High School Diploma -
De Anza High School
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