Hi, I’m
Estephany Campos
Irving,TX
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Walmart through efficient transaction handling and conflict resolution. Demonstrates exceptional commitment and patience, coupled with adeptness in POS systems and cash handling. Achieved positive feedback by resolving customer complaints, showcasing strong empathy and professional dedication.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
3
years of professional experience
1
Certification
Work History
Hobby Lobby
Cashier
01.2024 - Current
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Walmart
Cashier Specialist
04.2023 - 03.2024
Job overview
- Enhanced customer satisfaction by providing efficient and accurate cashier transactions.
- Assisted customers in locating products throughout the store for enhanced shopping experiences and increased sales opportunities.
- Supported front-end and departments with merchandising, product retrieval and customer service needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Cuban Cafe
Server
04.2022 - 04.2023
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Pre-universityCuba
GED
Skills
- Client Support
- Conflict Resolution Skills
- Consistent Professional Commitment
- Customer Service
- Patience and empathy
Languages
Spanish
Native or Bilingual
English
Professional Working
Certification
- First Aid Certification - American Heart Association.
Timeline
Cashier
Hobby Lobby
01.2024 - Current
Cashier Specialist
Walmart
04.2023 - 03.2024
Server
Cuban Cafe
04.2022 - 04.2023
Pre-university
GED
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