Estephany Wong

As a car wash crew member, my duties included welcoming members and new customers, aiding them at the pay station, setting up memberships in the office computer, guiding cars through the wash tunnel, and consistently washing towels and refilling chemical bottles. Also, we had cleaning schedules set up throughout the week in which I participated on my days on the clock.

As a sales associate, my duties ranged from handling the register, stocking merchandise, filing invoices, promoting offers, making money orders, goods receiving, cleaning, and occasionally, helping out in the kitchen.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.

Apart from charging customers, I did a little bit of everything including being in the fryer, prepping and packaging food, and taking orders whilst ensuring a clean and organized area.