Ester Di Filippo

• Laborer
• Solar Energy
• Operated skid steer & Bobcat
• Operated a variety of hand and power tools to construct, install, and repair structures.
• Loaded and unloaded building materials with the use of a skid steer or bobcat.
• Cleaned up debris from job sites using shovels, brooms, wheelbarrows, and dump trucks.
• Removed hazardous materials from work areas according to safety protocols.
• Unloaded shipments of supplies when they arrived at the job site.
• Set up ladders and staging platforms to reach higher levels during installation tasks.
• Read blueprints or instructions to determine job specifications including material quantities needed for each task.
• Measured distances accurately using measuring tapes and other tools for accurate installations of pile. Also, marked out each pile side for the correct side of the ears to be installed.
• Used hammers, saws, drills, wrenches, screwdrivers to assemble objects like mod rails, hydraulics and ears to the poles for solar panel support.
• Transported materials between worksites while adhering to all traffic laws and regulations.
• Ensured compliance with all health and safety regulations while working onsite.
• Followed instructions given by supervisors regarding specific tasks that need completion.
• Provided assistance with lifting heavy objects into place during installation processes.
• Signaled construction equipment operators to facilitate alignment, movement and adjustment of machinery.
• Operated trucks to transport items to and from specified destinations.
• Performed demanding physical work over extended periods and modeled positive attitude.
• Collaborated with other members of the team to complete installations safely and efficiently.
• Used equipment like skid steers and bobcats to stage pile for the the solar panel farms.

• 06/2015-06/2018 SERVICE MANAGER
• Led a high-performing team, ensuring efficient operations and maintaining exceptional customer satisfaction
• Monitored branch scheduling, pest tech routes, and regulatory compliance to exceed safety standards
• Proactively addressed customer concerns, resolving cancellation requests promptly and effectively
• Conducted inspections, evaluated Pest Technicians' performance, and managed inventory levels of pest control products
• Facilitated continual training of local sales and service teams, ensuring their professional development.

OSP
Sales and Service Specialist
03/2015-06/2015

• Drove revenue growth by generating creative leads, inspecting client requirements, and proposing tailored services.
• Organized workflow and communicated essential treatment specifications to internal pest service providers.
• Processed paperwork efficiently, adhering to specific operational guidelines and ensuring seamless service delivery.

• Proficient in automated and manual mail processing methods, ensuring accurate sorting and distribution
• Provides exceptional service at the public window for postal transactions
• Manages the organization of necessary support equipment and materials
• Handles moderate to heavy mail and packages, demonstrating physical dexterity and stamina.

• Managed daily classroom operations, strategically organizing student activities and maintaining order
• Developed and implemented curriculum-based activities for high-achieving students, ensuring their continued intellectual growth
• Monitored class metrics, setting and achieving monthly goals to enhance overall performance.

• Assisted teachers in creating and implementing Individualized Education Plans for students with special needs.
• Provided one-on-one instruction to students who needed extra help with learning tasks.
• Monitored behavior of students in order to ensure a safe, positive learning environment.
• Supported the development of social skills through modeling appropriate behavior and interactions with peers.
• Administered assessments as directed by teachers or other school personnel.
• Supervised students during lunch periods, recesses, field trips., ensuring their safety at all times.
• Provided feedback on how well a student is progressing towards meeting their IEP goals.
• Motivated students to achieve academic success while fostering an environment of respect and acceptance.
• Collaborated with therapists when necessary to assist students' development of motor skills or sensory processing abilities.
• Assisted with transitioning from one activity to another throughout the day as needed by the student.
• Offered emotional support during times of difficulty or crisis situations involving the student.
• Attended professional development sessions related to working with special education populations.
• Escorted students to restroom cafeteria, outside to playground and on field trips.

• Orchestrated the daily operations of the sales team, overseeing onboarding, training, and goal management
• Ensured team members were equipped with essential resources, fostering a productive and efficient work environment
• Conducted exit interviews, proactively addressing concerns to minimize turnover and promote a positive workplace culture.

• Reviewed and processed expense reports and invoices for accuracy and completeness.
• Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
• Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
• Coordinated communications between departments to ensure timely completion of projects.
• Greeted visitors upon their arrival; directed them to the appropriate destination or person; provided general information about the organization when necessary.
• Maintained up-to-date contact lists of vendors and suppliers while coordinating orders as required by executives.
• Ordered office supplies as needed while monitoring inventory levels to ensure adequate stock is available at all times.
• Answered incoming telephone calls from internal and external customers promptly and professionally; transferred calls appropriately; responded to inquiries in a timely manner.
• Managed incoming mail by sorting out items that needed immediate attention or forwarding it on to the appropriate department or individual for action or response.
• Created spreadsheets using Excel software programs including formulas, macros and pivot tables.
• Managed director's calendar and prepared meeting agenda and materials.
• Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
• Made travel arrangements for employee trips and conferences.
• Created PowerPoint presentations used for diverse business needs.
• Facilitated communications by forwarding emails, transferring calls and filing documents.
• Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.