Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ester Goldberg

Charlotte,NC

Summary

Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

25
25
years of professional experience

Work History

Payroll Specialist and Bookeeper

Troy Dean Group
11.2022 - 10.2023
  • Optimized workflow processes within the department to improve overall productivity while maintaining quality standards.
  • Implemented a more efficient filing system for financial documents, improving accessibility and organization.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Posted daily receipts and payments in accordance with corporate protocols.

Administrative Assistant to the COO

Williams Island POA, Inc.
05.2021 - 06.2022
  • Work closely with the COO in assisting all aspects of management including project management
  • Organize and maintain file system, and files correspondence and other records
  • Answer phones and communicate via email in a timely manner
  • Assist residents and staff to ensure excellent customer service
  • Order and maintain supplies, and arrange for equipment maintenance
  • Manages the executive's personal and professional calendar, including scheduling/arranging meetings, sending invitations and reminders
  • Coordinated all aspects to the board and committee meetings, take meeting minutes and posted the approved minutes to the website
  • Translating documents from English to Portuguese.
  • Collaborated with cross-functional departments to optimize workflow and enhance communication channels.
  • Facilitated regular leadership meetings to discuss progress on strategic goals, identify opportunities for improvement, and address challenges proactively.
  • Influenced company culture by promoting core values like integrity, accountability, innovation, teamwork, and excellence throughout daily operations.
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.

Administrative Assistant

Chima Steakhouse
11.2020 - 05.2021
  • Responsible for running most of the Administrative tasks related to the restaurant operation
  • Keep all the records straight for a restaurant, between staffing, food costs, capital expenses and maintenance
  • Inventory for the restaurant food every week
  • Hiring process
  • Bank such as deposit of the revenue and health insurance for the employees
  • Create monthly reports
  • Make reports monthly
  • Quote all building improvements
  • Customer service
  • Order supplies for the restaurant and office
  • Familiarity with restaurant management software
  • Maintain filing system for HR, all restaurant invoices and documentation.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Project Coordinator

Southern Glazer's Wine & Spirits
03.2019 - 04.2020
  • Schedule all the interviews between the candidates and the hiring managers, mostly for the IT group (Florida and Texas)
  • Make travel arrangements and the agendas for the candidates from another states
  • Post new positions on TALEO
  • Pre-screening candidates on TALEO
  • Make reports and update all the interviews
  • Coordinate with the recruiters all the interviews process
  • Maintain HR filing system.

Executive Assistant to Technology and Engineer

Olympus Association, Inc.
07.2017 - 06.2018
  • Prepared correspondence, memorandums, forms, requisitions and reports for the engineering and maintenance office
  • Processed orders for unit owner's requests for service
  • Scheduled appointments; posted all pertinent information to TOPS Accounts
  • Arranged for keys to unit owner's mail boxes; maintained physical and digital department files
  • Kept up-to-date files for all department's employees
  • Ordered supplies for the department
  • Maintained effective rapport and good public relations with the owners/renters/guest and handled any problems or concerns in a prompt and courteous manner
  • Assisted with daily operation of the Engineering and Maintenance department
  • Answered phone calls; communicated via two-way radio
  • Made security badges and processed paperwork for them along with troubleshooting badge problems for residents; administered SmartCard program (kept track of cards which don't work and replaced them)
  • Monitored internal TV station, posted updates, wrote and edited new and existing copy for broadcast; monitored website
  • Monitored email daily and answered all requests and distributed to proper department.

Executive Assistant

Barbosa Legal
07.2016 - 06.2017
  • Provided essential support to the attorneys
  • Greeting clients and guests
  • Answering calls
  • Maintaining an organized and efficient filing system
  • Sorting out correspondence
  • Managing account receivable and expenses
  • Communicating and following-up with clients, vendors and business partners; general maintenance of the office.

Executive Assistant

Dannemann Siemsen Advogados
02.2006 - 02.2015
  • Provided high level executive administrative support to one of the Partners
  • Paralegal duties
  • Point of contact among executives, employees, clients and other external partners, managing information flow in timely and accurate manner
  • Managing extensive calendars and set up meetings
  • Organization and maintaining legal filing system
  • Translation and communication via telephone and email in English and Portuguese
  • Managed invoice preparation and client billing processes.

Executive Assistant

Brazilian Foundation for Sustainable Development
07.1998 - 01.2006
  • Provided support to the Executive Director of the foundation in all administrative matters
  • Managing projects, reporting and presentation
  • Compose and editing material
  • Scheduling meetings
  • Making travel arrangements
  • Organizing calendars and point of the contact between the Director, clients and vendors.

Education

Bachelor's Degree in Psychology -

Universidade Santa Ursula
Rio de Janeiro, Brazil
12.1993

Skills

  • Adaptability
  • Attention to Detail
  • Organizational Skills
  • Excellent Communication
  • Intuit QuickBooks
  • Customer Service
  • Microsoft Office
  • Telephone and email etiquette
  • Payroll Administration
  • Employee File Maintenance
  • Policy Adherence
  • Collaborative team member
  • Diplomatic
  • Excellent writing skills

Languages

Portuguese
Native or Bilingual
Spanish
Professional Working

Timeline

Payroll Specialist and Bookeeper

Troy Dean Group
11.2022 - 10.2023

Administrative Assistant to the COO

Williams Island POA, Inc.
05.2021 - 06.2022

Administrative Assistant

Chima Steakhouse
11.2020 - 05.2021

Project Coordinator

Southern Glazer's Wine & Spirits
03.2019 - 04.2020

Executive Assistant to Technology and Engineer

Olympus Association, Inc.
07.2017 - 06.2018

Executive Assistant

Barbosa Legal
07.2016 - 06.2017

Executive Assistant

Dannemann Siemsen Advogados
02.2006 - 02.2015

Executive Assistant

Brazilian Foundation for Sustainable Development
07.1998 - 01.2006

Bachelor's Degree in Psychology -

Universidade Santa Ursula

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Ester Goldberg