Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Ester Perez

Prosser

Summary

Dynamic Restaurant General Manager with a proven track record at Taco Bell, excelling in staff management and customer service. Expert in financial oversight and inventory control, I streamlined operations to enhance guest experiences and fostered strong vendor relationships. Bilingual and detail-oriented, I am committed to driving success through effective communication and strategic planning.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Restaurant General Manager

Taco Bell
11.2023 - Current
  • Managed the daily shift operations and oversaw all phases related to administration requirements for operating the restaurant; opening/closing of the restaurant, adequacy of headcount, cash collection procedures, proper utilization of resources, inventory control, food preparation, staff scheduling to support all activities, sales support functions, and customer service.
  • Recruited, hired and trained all restaurant staff, including servers and hosts.
  • Scheduled employees to ensure shifts have proper coverage.
  • Streamlined the restaurant processes to improve the guest experience.
  • Monitored restaurant finances, including sales and expenses.
  • Enforced food handling regulations and other guidelines to increase guest safety.
  • Promoted the restaurant and found ways to bring in more customers.
  • Handled customer complaints.
  • Completed necessary paperwork, such as sales, inventory and staff attendance reports.

Accounts Payable Associate

Lamb Weston
06.2022 - 09.2023
  • Supported the company in optimizing its financial transactions and systems. While strengthening and growing relationships with vendors and suppliers through timely payments. Also assisted in streamlining and improving the accounts payable process. While exercising integrity and confidentiality in financial reporting. In addition, complied with national and local financial regulations.
  • Reviewed invoices for appropriate documentation prior to payment.
  • Performed invoice and general-ledger data entry.
  • Executed credit card and bank account reconciliation.
  • Generated purchase orders when necessary.
  • Obtained and print signatures on all checks.
  • Assisted senior financial officers as needed.

Bank Teller

Yakima Federal Savings & Loans
05.2021 - 06.2022
  • Supported the company in optimizing its financial transactions and systems. While strengthening and growing relationships with vendors and suppliers through timely payments. Also assisted in streamlining and improving the accounts payable process. While exercising integrity and confidentiality in financial reporting. In addition, complied with national and local financial regulations.

Education

Bachlors degree - Social Science

Washington State University
Tri-Cities
09.2020

Skills

  • Interpersonal and communication skills
  • Forecasting and planning
  • Staffing and people management
  • Attention to detail
  • Time management
  • Telephone etiquette
  • Analytical skills
  • Customer service
  • Bilingual proficiency
  • Microsoft Office applications
  • Google applications
  • Staff scheduling
  • Employee training
  • Financial management
  • Inventory control
  • Complaint resolution
  • Vendor management
  • Purchasing and cost control

Certification

  • Servsafe Certified
  • Outlook
  • Excel
  • Word
  • PowerPoint

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Restaurant General Manager

Taco Bell
11.2023 - Current

Accounts Payable Associate

Lamb Weston
06.2022 - 09.2023

Bank Teller

Yakima Federal Savings & Loans
05.2021 - 06.2022

Bachlors degree - Social Science

Washington State University

Similar Profiles

CREATE PROFILE
Ester Perez