Ester Mumbala
Baltimore,MD
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level ChildCare assistant position. Ready to help the team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Beauty Supply
Mrs Park
03.2023 - 08.2023
- Maintained a clean and organized store environment for optimal customer shopping experience.
- Demonstrated strong problem-solving skills when faced with challenges such as out-of-stock situations or dealing with difficult customers.
- Provided product knowledge to customers, helping them make informed purchasing decisions.
- Increased customer satisfaction by providing efficient and friendly service during checkout processes.
- Contributed to a positive work culture by consistently displaying a strong work ethic and collaborating well with colleagues on various tasks or projects.
- Performed inventory control, such as counting, and stocking merchandise.
- Assisted customers by answering questions and fulfilling requests.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used in-store system to locate inventory and place special orders for customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Provided correct change for purchases to avoid customer confusion or disputes.
Soccer Without Borders
Kat Sipes
06.2020 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Welcomed and included everyone and made sure that no one was left out.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Came up with new ideas to improve in games.
Mcdonald's
Gemi
08.2022 - 09.2022
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Cleaned and straightened work areas to maximize productivity and safety.
Education
Associate of Arts - General Studies
The Community College of Baltimore County
Essex, MD06.2027
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Manage Behavior
- Problem-Solving
- Patience and Compassion
- Communication
- Creative
- Organize
- First Aid and Safety
- Physical Stamina
- Educational Knowledge
- Clean
- Customer Service
Accomplishments
> SWB MARYLAND HIGH SCHOOL GIRLS - GOOD Vibes Award, For always bringing positive energy to the team no matter what.
> SWB MARYLAND HIGH SCHOOL GIRLS - Attendance Award, For being the most consistent. Always showing up for the team.
Certification
- Certified Child Care- Program of Study, Career and Technology Education- May 2022
- Certified Honor Roll- Patterson High School, March 11, 2022
- Certified Principal Honor Roll- Patterson High School, May 17, 2022
Languages
Swahili
Full Professional
English
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Affiliations
- SoccerWithoutBorders
Work Preference
Work Type
InternshipPart TimeFull TimeWork Location
On-SiteImportant To Me
Team Building / Company RetreatsPersonal development programsCompany CultureWork-life balanceFlexible work hours4-day work weekQuote
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Software
- Microsoft Word - Microsoft Excel - Microsoft PowerPoint - Microsoft Outlook
Interests
Travel - Dance- Sport- Learning new language, Cooking, and Community Involvement
Timeline
Beauty Supply
Mrs Park
03.2023 - 08.2023
Mcdonald's
Gemi
08.2022 - 09.2022
Soccer Without Borders
Kat Sipes
06.2020 - 07.2023
Associate of Arts - General Studies
The Community College of Baltimore County
Similar Profiles
Vicky PhanVicky Phan
High School Teacher assistant at Mrs. Williams and Mrs. RobareHigh School Teacher assistant at Mrs. Williams and Mrs. Robare
ABBYE BELLABBYE BELL
Knicks Boutique - Sales Associate at Mrs. Dana Woods, Mrs. Felicia StatenKnicks Boutique - Sales Associate at Mrs. Dana Woods, Mrs. Felicia Staten
Deborah BarrDeborah Barr
Patient Care Technician at Mark Fricult- Mrs. Louis Fricult & Mrs .MargoPatient Care Technician at Mark Fricult- Mrs. Louis Fricult & Mrs .Margo
Geron BrooksGeron Brooks
Substitute Teacher, Relay Elementary School at Kelly EducationSubstitute Teacher, Relay Elementary School at Kelly Education
Devin S. SmithDevin S. Smith
Pet Sitter at Friends and FamilyPet Sitter at Friends and Family