Jessica N. Retzlaff
Fairview,USA
Summary
I am seeking a full-time position where I can leverage my exceptional organizational and interpersonal skills to advance my professional career.
Overview
19
19
years of professional experience
Work History
Ambulatory Clinical Educator
Christus St. Vincent Regional Medical Center
04.2024 - Current
- Train ambulatory staff on processes and procedures, leverage 18 years of healthcare experience to educate and mentor future medical assistants, create lesson plans, organize and coordinate annual safety fairs, maintain employee records and schedule annual competency assessments and training sessions as needed. The role demands flexibility and adaptability to thrive in dynamic environments and meet evolving requirements.
PCA3(Lead Medical Assistant)/Patient Care Coordinator
Christus St. Vincent Regional Medical Center
08.2021 - 04.2024
Customer Service Rep/Medical Assistant
Presbyterian Hospital
12.2014 - 10.2018
Medical Assistant
Christus St. Vincent Regional Medical Center
10.2008 - 12.2014
Medical Assistant/PRN
Los Alamos Urgent Care
05.2010 - 08.2010
Medical Assistant
N.M Heart Institute
11.2007 - 08.2008
Medical Assistant
Lovelace Medical Center
05.2007 - 11.2007
Medical Assistant
University of New Mexico Hospital
03.2006 - 05.2007
Education
BBA - Business Management
Northern New Mexico College
Espanola, NM12-2026
No Degree - Certified Clinical Medical Assistant
National HealthCare Association
10-2009
Medical Assistant Certificate -
Southwest Health Career Institute
Albuquerque, NM03.2006
High School Diploma -
Victory Christian Academy
Espanola, NM05-2004
Skills
- Ethics and professionalism
- Interprofessional collaboration
- Clinical expertise
- Quality improvement
- Lesson plan development
- Interpersonal skills
- Task prioritization
- Adaptability and flexibility
- Evaluating student performance
- Hands-on clinical instruction
- Clinical rotation coordination
- Treatment Planning
- Certified in CPR/AED
- Healthcare policy
- HIPAA compliance
- Patient scheduling
- Direct patient care
- Electronic health records
- Multidisciplinary team collaboration
Timeline
Ambulatory Clinical Educator
Christus St. Vincent Regional Medical Center
04.2024 - Current
PCA3(Lead Medical Assistant)/Patient Care Coordinator
Christus St. Vincent Regional Medical Center
08.2021 - 04.2024
Customer Service Rep/Medical Assistant
Presbyterian Hospital
12.2014 - 10.2018
Medical Assistant/PRN
Los Alamos Urgent Care
05.2010 - 08.2010
Medical Assistant
Christus St. Vincent Regional Medical Center
10.2008 - 12.2014
Medical Assistant
N.M Heart Institute
11.2007 - 08.2008
Medical Assistant
Lovelace Medical Center
05.2007 - 11.2007
Medical Assistant
University of New Mexico Hospital
03.2006 - 05.2007
BBA - Business Management
Northern New Mexico College
No Degree - Certified Clinical Medical Assistant
National HealthCare Association
Medical Assistant Certificate -
Southwest Health Career Institute
High School Diploma -
Victory Christian Academy
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