Summary
Work History
Skills
Education
Sports
Volunteering
Timeline
Generic

Estevan Pena

Chicago,IL

Summary

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Waiter

European Chalet Banquet
10.2022 - Current
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Inspected dishes and utensils for cleanliness.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Prepared specialty desserts for customers for special occasions.

Skills

  • Table Preparation
  • Table Setting Arrangements
  • Dining Room Organization
  • Guest Relations
  • Ability to Lift 30 Pounds
  • Dining Room Cleaning and Upkeep
  • Cool Under Pressure
  • Order Accuracy and Delivery

Education

High School Diploma -

John F Kennedy High School
Chicago, IL
06.2024

Sports

Football, 2013 to Currently 

  • Played for the Brighton Park bears from 2013 to 2020
  • Played for John F Kennedy High School from 2021 to currently

Volleyball

  • Played for Kennedy High school from 2022 to currently, also am captain of the volleyball team

Volunteering

Church volunteering(2016-2020) 

  • Making sandwiches for the homeless and packaging food
  • Clean the churches and help decorate

Snow Shoveling(2018-present)

  • Clearing driveways and walkways of snow for the elderly on my block during the winter seasons free of charge

Timeline

Waiter

European Chalet Banquet
10.2022 - Current

High School Diploma -

John F Kennedy High School
Estevan Pena