Estevan Quintanilla
Northglenn,CO
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
Work History
Industrial Designer
ERI Group
Denver, CO
05.2023 - 05.2024
- Analyzed customer feedback and market trends to develop new ideas and improve existing designs.
- Modified and refined designs to conform with customer specifications, production limitations or changes in design trends.
Gallery Host/ Preparator Assistant
Denver Art Museum
Denver, CO
11.2021 - 05.2023
- Managed multi-line phone system to assist visitors and direct inquiries to the appropriate departments.
- Conducted data entry tasks related to exhibit information, maintaining accuracy and efficiency.
- Maintained and organized files and documentation related to artwork and exhibitions for easy retrieval.
Cashier/Hardware Sales Associate
The Home Depot Inc
Broomfield, CO
09.2016 - 05.2019
- Provided exceptional customer service, addressing questions about store products and policies both in person and via phone.
- Managed cash register and balanced daily transactions, while maintaining a high level of accuracy and efficiency.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Bachelor of Science - Industrial Design
Metropolitant State University of Denver
Denver05-2023
Skills
- Appointment Scheduling
- High-energy attitude
- Adaptive team player
- Multi-Task Management
- Problem Resolution
Languages
Spanish
Professional
Timeline
Industrial Designer
ERI Group
05.2023 - 05.2024
Gallery Host/ Preparator Assistant
Denver Art Museum
11.2021 - 05.2023
Cashier/Hardware Sales Associate
The Home Depot Inc
09.2016 - 05.2019
Bachelor of Science - Industrial Design
Metropolitant State University of Denver
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