Esthela Granados Flores
McKinney,TX
Overview
25
25
years of professional experience
Work History
EVS Technician
Baylor Scott & White
McKinney, Texas
01.2023 - Current
- Performed daily cleaning tasks including dusting, mopping and vacuuming floors; washing walls, windows and countertops; sanitizing bathrooms and replenishing supplies.
- Transported trash and other waste material to designated disposal areas.
- Removed hazardous materials from public areas in accordance with safety protocols.
- Disinfected surfaces using approved chemicals according to safety regulations.
- Assisted with special projects related to housekeeping duties as assigned by supervisor.
- Responded quickly to customer requests or complaints regarding housekeeping services.
- Maintained accurate records of all cleaning activities, such as areas cleaned and materials used.
- Organized closets, drawers and shelves in order to maintain neatness throughout the facility.
- Cleaned spills promptly with appropriate products in accordance with established procedures.
- Followed safety guidelines to ensure a safe work environment for staff members and visitors.
- Restocked room amenities such as soaps, shampoos, towels, as needed.
- Followed infection control policies when handling soiled linen or contaminated surfaces.
- Ensured that all cleaning supplies were stored properly when not in use.
- Checked rooms after being serviced to make sure they meet quality standards.
- Reported any repairs or damages observed during routine rounds of inspection.
- Inspected rooms for cleanliness prior to guest arrival.
- Cleaned, sanitized, and organized facility to avoid spread of germs.
- Collected and disposed of biohazard waste according to OSHA regulations.
- Operated and maintained cleaning equipment, performing repairs as necessary.
- Emptied trash cans, sorted recycling and properly disposed of waste.
- Reported damaged property, maintenance concerns and fire and safety hazards.
- Placed wet floor signs to protect staff and patients from fall or injury.
- Followed procedures for using and disposing of disinfectant chemical cleaners.
- Performed floor stripping, washing, waxing, and polishing.
- Wore personal safety equipment to prevent burns from cleaning chemicals.
- Completed assigned sweeping, floor maintenance and window-washing.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Followed company uniform, performance and security policies with every job.
- Kept business entrances clean, tidy and professional in appearance.
- Followed safety processes for all manual and electric cleaning equipment.
EVS Technician
Methodist Richardson Medical Center
Richardson, TX
01.2005 - 07.2011
- Performed daily cleaning tasks including dusting, mopping and vacuuming floors; washing walls, windows and countertops; sanitizing bathrooms and replenishing supplies.
- Transported trash and other waste material to designated disposal areas.
- Removed hazardous materials from public areas in accordance with safety protocols.
- Operated industrial laundry machines safely while following proper loading techniques.
- Disinfected surfaces using approved chemicals according to safety regulations.
- Assisted with special projects related to housekeeping duties as assigned by supervisor.
- Stocked linen closets with fresh linens on a regular basis.
- Responded quickly to customer requests or complaints regarding housekeeping services.
- Adhered strictly to departmental policies regarding confidentiality of guest information.
- Maintained accurate records of all cleaning activities, such as areas cleaned and materials used.
- Monitored inventory of cleaning supplies and ordered additional items when necessary.
- Cleaned spills promptly with appropriate products in accordance with established procedures.
- Followed safety guidelines to ensure a safe work environment for staff members and visitors.
- Followed infection control policies when handling soiled linen or contaminated surfaces.
- Ensured that all cleaning supplies were stored properly when not in use.
- Checked rooms after being serviced to make sure they meet quality standards.
EVS Technician
Presbyterian Hospital
Plano, TX
07.1999 - 07.2005
- Performed daily cleaning tasks including dusting, mopping and vacuuming floors; washing walls, windows and countertops; sanitizing bathrooms and replenishing supplies.
- Provided routine maintenance to equipment, such as changing vacuum bags, filters and brushes.
- Transported trash and other waste material to designated disposal areas.
- Removed hazardous materials from public areas in accordance with safety protocols.
- Operated industrial laundry machines safely while following proper loading techniques.
- Disinfected surfaces using approved chemicals according to safety regulations.
- Assisted with special projects related to housekeeping duties as assigned by supervisor.
- Stocked linen closets with fresh linens on a regular basis.
- Responded quickly to customer requests or complaints regarding housekeeping services.
- Adhered strictly to departmental policies regarding confidentiality of guest information.
- Maintained accurate records of all cleaning activities, such as areas cleaned and materials used.
- Monitored inventory of cleaning supplies and ordered additional items when necessary.
- Organized closets, drawers and shelves in order to maintain neatness throughout the facility.
- Cleaned spills promptly with appropriate products in accordance with established procedures.
- Followed safety guidelines to ensure a safe work environment for staff members and visitors.
- Followed infection control policies when handling soiled linen or contaminated surfaces.
- Checked rooms after being serviced to make sure they meet quality standards.
- Inspected rooms for cleanliness prior to guest arrival.
- Cleaned, sanitized, and organized facility to avoid spread of germs.
Cafeteria Server
Wilson Middle School
Plano, TX
08.2000 - 07.2003
- Inspected dining area prior to opening to ensure it was presentable for guests.
- Communicated effectively with kitchen staff regarding order specifications or shortages.
- Accurately recorded transactions on register logs and balanced receipts at end of shifts.
- Maintained cleanliness and safety standards in accordance with health department regulations.
- Provided excellent customer service by responding to inquiries promptly and courteously.
- Assisted other staff members in setting up for special events and functions.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Followed proper plate presentation techniques when plating meals for customers.
- Greeted customers, took orders and served food in a timely manner.
- Prepared menu items according to established recipes and standards.
- Performed opening and closing duties such as restocking supplies and cleaning work stations.
- Monitored inventory levels of necessary items throughout the day.
- Informed customers of daily specials when taking orders.
- Ensured compliance with company policies and procedures related to customer service standards.
- Resolved customer complaints in a professional manner while following company guidelines.
- Stocked serving areas with food products as needed.
- Checked temperatures of freezers, refrigerators and hot holding equipment regularly.
- Replenished condiments, beverages, desserts, as needed during meal services.
- Operated cash registers to process customer payments accurately and efficiently.
- Ensured all foods were prepared with the highest degree of quality and freshness.
- Organized storage areas to ensure efficient stocking processes.
- Rotated stock items as per company policies to maintain product freshness.
- Adhered to all sanitation procedures while preparing meals for customers.
- Monitored use of condiments, utensils and beverages.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Maintained safe food handling practices to prevent germ spread.
- Processed payments on cash register and counted back bills and change to patrons.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Brewed and served coffee and tea with preferred add-ins.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
Education
Medical Assitant - Medical Assisting
Collin County Community College District
Plano, Tx06-2022
Cosmotology - Cosmetology
Internation Beauty School
Garland, TX03-2012
Skills
- Sterilization techniques
- Hazardous waste management
- Sanitation Procedures
- Stock management
- Biohazard cleanup
- Organizational abilities
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
EVS Technician
Baylor Scott & White
01.2023 - Current
EVS Technician
Methodist Richardson Medical Center
01.2005 - 07.2011
Cafeteria Server
Wilson Middle School
08.2000 - 07.2003
EVS Technician
Presbyterian Hospital
07.1999 - 07.2005
Medical Assitant - Medical Assisting
Collin County Community College District
Cosmotology - Cosmetology
Internation Beauty School
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