Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Esthela Sifuentes

Dallas,TX

Summary

Organized and dependable candidate successful at enhancing operational efficiency and managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled in Documentation Management and fostering Teamwork and Collaboration. Expert in managing sensitive information and improving customer relations, demonstrating a keen attention to detail and a commitment to excellence.

Overview

9
9
years of professional experience

Work History

Project Administrator

Reconstruction Experts
05.2023 - Current
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Enhanced project efficiency by streamlining communication channels and implementing effective tracking systems.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Established strong relationships with internal departments such as finance and procurement for smooth collaboration in meeting project requirements.
  • Organized project documents to help administrative manager and boost team productivity.
  • Implemented document control procedures, reducing errors and improving overall work accuracy across the team.

Office Manager

Mezquite Carpets
03.2017 - 04.2023
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Customer Service Representative

Toys R Us
Garland, TX
08.2015 - 07.2016
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Associate of Science -

Dallas College
Dallas, TX
05.2024

Skills

  • Scheduling and Planning
  • Documentation Management
  • Project Reporting
  • Compliance Management
  • Attention to Detail
  • Customer Relations
  • Teamwork and Collaboration
  • Work Planning and Prioritization
  • Managing Operations and Efficiency

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Project Administrator

Reconstruction Experts
05.2023 - Current

Office Manager

Mezquite Carpets
03.2017 - 04.2023

Customer Service Representative

Toys R Us
08.2015 - 07.2016

Associate of Science -

Dallas College

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Esthela Sifuentes