Hi, I’m
Esther Alice-Marie
Carlsbad,CA
Summary
Experienced Business Professinal who is a detail-oriented, organized and dependable team player with a history in restaurant management. Proven success at simultaneously managing multiple priorities with a high degree of accuracy and a positive attitude. Skilled at offering high-level administrative support to executives using exceptional communication with a track record supporting needs with well-organized precision. Successfully manages high-volume, confidential workloads in rapidly changing environments. Resourceful, experienced, professional offering expertise in expense tracking, schedule coordination, travel coordination and file management.
Overview
10
years of professional experience
Work History
Sweet Addiction Desserts
Owner/Operator
10.2022 - Current
Job overview
- Oversee end-to-end business processes to maintain proficiency and profitability.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Served as principal stakeholder over organization's complete operations.
True Chiropractic
Office Administrator
01.2018 - Current
Job overview
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Trained new employees on administrative procedures, company policies and performance standards.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Worked with upper management to complete complex projects on tight budgets within specific timelines.
- Booked flights, car rentals and hotel accommodations for business travel for President & CEO's.
Awaken Church
Executive Assistant
07.2017 - Current
Job overview
- Organized and coordinated conferences and monthly meetings
- Handled logistics, catering, agendas and travel arrangements for meetings and event planning for executives
- Managed expenses and Reimbursements
- Led 25+ staff/volunteers and 5+ vendors in providing a high level of service for executives and guests
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Screened calls and emails and responded accordingly to support executive correspondence
- Conducted research and analyzed data to provide detailed reports on various topics
- Developed and maintained automated alert systems for important deadlines
- Facilitated training of newly hired staff
- Handled confidential and sensitive information with discretion and tact
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations
Islands Restaurants
Service Manager
10.2015 - 05.2017
Job overview
- Maintained sufficient inventory to meet business operation needs
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime
- Correctly calculated inventory and ordered appropriate supplies
- Carefully interviewed, selected, trained, and supervised staff
- Tracked daily sales transactions and invoices for accurate and updated financial reporting
- Maximized quality assurance by completing frequent line checks.
Red Lobster
Regional Training Manager
03.2013 - 07.2015
Job overview
- Reviewed and edited all training materials for accuracy and company policy compliance
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness
- Conducted orientation sessions and organized on-the-job training for new hires
- Researched and obtained relevant course materials to achieve training objectives
- Selected and assigned instructors to conduct specific training programs
- Trained staff during demonstrations, meetings, conferences, and workshops
Education
Paul Mitchell The School
2009
MSJCMenifee, CA
No Degree from Business Management
2008
Skills
- Verbal and Written Communication
- Operations Management
- Hiring and Staffing
- Payroll and Accounts Payable Receivable
- Manage Budgets
- Business Administration
- Contract Management
- Project Estimating
- Planning Events
Accomplishments
- Assisted in leading a team of 50+ volunteers through multiple outreaches in Baja California over 5 trips.
- Assisted in leading 100+ travelers in missionary trip to Israel
Timeline
Owner/Operator
Sweet Addiction Desserts
10.2022 - Current
Office Administrator
True Chiropractic
01.2018 - Current
Executive Assistant
Awaken Church
07.2017 - Current
Service Manager
Islands Restaurants
10.2015 - 05.2017
Regional Training Manager
Red Lobster
03.2013 - 07.2015
Paul Mitchell The School
MSJC
No Degree from Business Management
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