Esther Beltran
Aurora,Colorado
Summary
Dedicated Patient Care Coordinator successful at care determinations, interdisciplinary coordination and team leadership. Strategic planner and analytical problem solver with 15 years in hospital and homecare, healthcare environments. Excellent knowledge of care options, financial impacts and insurance.Ddedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results. Observes resident care, recommending opportunities for improvements.
Overview
14
14
years of professional experience
Work History
Patient Care Coordinator
HealthOne CBO, HCA
Aurora, CO
- Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Delivered excellent patient experiences and direct care.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Reviewed each step of patient care and made proactive adjustments to avert issues.
- Reviewed medical charts and served as liaison between patient, doctor and hospital.
Hospice Physician Order Analyst
St.Anthony/Porter Hospice
Denver, CO
01.2006 - 01.2016
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Registered and verified patient records before triage with most up-to-date information.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Managed office bookkeeping with insurance billing and patient payments.
- Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.
- Managed financial documentations such as expense reports and invoices.
- Increased office productivity by transcribing daily meetings and appointments and implementing organizational systems for documents.
Emergency Department Registrar/CNA
Montrose Memorial Hospital
Montrose, CO
10.2003 - 05.2005
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Obtained client medical history, medication information, symptoms and allergies.
- Assisted coworkers in switch from to and completed subsequent training sessions in 30 days.
Emergency Department Registrar
Denver Health Medical Center
Denver, CO
12.1999 - 04.2002
- Exceeded department-specific productivity standards, collection targets, quality audit scores for accuracy productivity and collection standards for registrations and insurance verifications.
- Issued receipts and completed cash balance sheets in specified areas.
- Facilitated scheduling in identified areas for ancillary testing.
- Utilized audits and controls to accurately manage cash.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Organized patient files and streamlined operations to improve efficiency.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Registered and verified patient records before triage with most up-to-date information.
Education
High School Diploma -
Ramstien American High School
Ramstien Germany06.1990
Diploma - Duel Diagnosis Treatment
Alison Votech College
Denver, CO10.2022
Certification - Certified Nurse Assistant
Delta/Montrose Votech College
Delta, CO06.2004
Skills
- Focused Observation
- Emergency Medicine
- Room Maintenance
- Insurance Information Collection
- BLS Certified
- Certified Medical Administrative Specialist
- Tact and Diplomacy
- Insurance Eligibility
- Patient Data Management Systems
- Electronic Health Records Systems
- Medical Histories and Vital Statistics
- Organization and Time Management
- Taking Client Histories
- Admission Procedures
- Data Entry Software
- HIPAA Regulations
- Operational Requirements
- Staff Meetings
- Patient Intakes
- Clinic Administration
- Clerical Support
- Client Correspondence
- Documentation Review
- Patient Health Information Access
- Timely Processing
- Outpatient Procedures
- Patient Eligibility Requirements
- Collecting Intake Information
- Administrative and Office Support
- Time Management
- Patient Registration
- Medical Data Collection
- Providing Information and Resources
- Medical Terminology
- HCPCS Compliance
Certificates
Mental Health Studies: Suicide, Violent behavior and Substance abuse
Fundamentals of Trauma Processing
Timeline
Hospice Physician Order Analyst
St.Anthony/Porter Hospice
01.2006 - 01.2016
Emergency Department Registrar/CNA
Montrose Memorial Hospital
10.2003 - 05.2005
Emergency Department Registrar
Denver Health Medical Center
12.1999 - 04.2002
Patient Care Coordinator
HealthOne CBO, HCA
High School Diploma -
Ramstien American High School
Diploma - Duel Diagnosis Treatment
Alison Votech College
Certification - Certified Nurse Assistant
Delta/Montrose Votech College
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