Esther Chapman
New Braunfels,TX
Summary
The diligence and commitment I exhibit in the workforce exemplifies my strong work ethic, which continues to drive me in serving my country today. I possess a track record of actively contributing to community well-being. Combining empathy, adaptability, and robust interpersonal skills, I am adept at recognizing and addressing various needs. I am committed to making a genuine and positive difference in individuals' lives and communities through dedicated care, collaborative efforts, and effective problem-solving.
Overview
3
3
years of professional experience
Work History
Kitchen Manager
Crust Pizza Co.
02.2024 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
Kitchen Lead
Chipotle Mexican Grill
12.2023 - 03.2024
- Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records
- Conducted regular performance evaluations for direct reports to help identify areas for improvement as well as recognizing successes and contributions
- Improved kitchen efficiency by implementing streamlined processes to optimize opening of the restaurant in a timely manner.
Certified Trainer
Chipotle Mexican Grill
03.2021 - 04.2022
- Enhanced trainee retention rates through personalized coaching and supportive feedback
- Evaluated the effectiveness of training programs through regular assessment and analysis, leading to continuous improvement efforts
- Conducted post-training follow-ups with participants to ensure proper knowledge transfer and application on the job site
- Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
Skills
- Microsoft Excel
- Public Speaking
- Leadership
- Problem Solving
- CPR and First Aid
- Customer service
- Basic Proficiency in Spanish
Timeline
Kitchen Manager
Crust Pizza Co.
02.2024 - Current
Kitchen Lead
Chipotle Mexican Grill
12.2023 - 03.2024
Certified Trainer
Chipotle Mexican Grill
03.2021 - 04.2022
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