Summary
Overview
Work History
Education
Skills
Timeline
Generic

Esther Chilufya

Logistics Billing Specialist
Arlington,TX

Summary

Results-driven professional with extensive experience in invoicing and collections within the construction industry. Skilled in managing the invoicing process to ensure timely and accurate billing, as well as effectively resolving outstanding balances through proactive collection efforts. Proficient in AIA construction billing procedures and adept at collaborating with internal teams to meet financial goals and deadlines. Demonstrated ability to streamline processes, innovate billing practices, and maintain consistency in handling various requests. Strong communication and negotiation skills, with a commitment to delivering exceptional customer service and driving organizational success.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Billing Specialist

Nova Freight Slutions,LLC
04.2021 - Current
  • Managed the invoicing process, ensuring all invoice requests were addressed by appropriate personnel within 3 business days or less.
  • Demonstrated proficiency in the AIA construction billing process, assisting with waivers, certified payroll requests, and payment applications as necessary.
  • Assisted with AIA billing to meet monthly deadline submissions, contributing to achieving monthly and quarterly financial goals.
  • Innovated to create cleaner invoices and smoother processing for internal employees, enhancing efficiency.
  • Proactively sought out and pushed billing internally to meet company deadlines.
  • Screened AIA monthly recurring invoices to ensure billing was up to date before the close of each month.
  • Documented best billing practices to promote consistency in handling various requests.
  • Collaborated with internal personnel to complete billing requests in the queue.
  • Loaded invoices on customer websites or emailed as required.
  • Assisted in processing credit card payments and projected monthly billings for flash reporting purposes

Invoice Processor

GSA TRANSPORT,LLC
08.2018 - 02.2021
  • Contacted customers to resolve open balances on the 90+ receivables, demonstrating strong communication and negotiation skills.
  • Posted cash receipts daily and produced critical list reports for management review, facilitating informed decision-making.
  • Responded to inquiries from customers, internal personnel, outside attorneys, and auditors, ensuring prompt resolution of issues.
  • Collaborated with the CFO to foster settlements and ensure ongoing payments over time.
  • Initiated, tracked, and maintained all records/files associated with collection activities for each account, ensuring accuracy and compliance.
  • Managed cash applications to ensure all cash receipts were applied properly and in a timely manner.
  • Gathered and analyzed data from various sources to enable effective collections.
  • Provided forecasts on weekly payments and researched discrepancies in customer account history and past practices.

Education

No Degree - Computer And Information Sciences

Lorisa School of Computers
Lusaka
05.2001 -

Safety And Risk Complaince

Certified Training Solutions

High School Diploma -

Lusaka Girls Secondary School
Lusaka
05.2001 -

Skills

  • Invoicing: Proficient in overseeing and managing the invoicing process, ensuring accuracy and timeliness in billing procedures

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    Timeline

    Billing Specialist

    Nova Freight Slutions,LLC
    04.2021 - Current

    Invoice Processor

    GSA TRANSPORT,LLC
    08.2018 - 02.2021

    No Degree - Computer And Information Sciences

    Lorisa School of Computers
    05.2001 -

    High School Diploma -

    Lusaka Girls Secondary School
    05.2001 -

    Safety And Risk Complaince

    Certified Training Solutions

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