Summary
Overview
Work History
Education
Skills
Timeline
Generic
Esther Cottonharmon

Esther Cottonharmon

Inglewood,CA

Summary

Dynamic Operations Coordinator with a proven track record at Uber, excelling in logistics coordination and customer relationship management. Successfully led projects to completion, enhancing productivity and client satisfaction. Skilled in risk management and conflict mediation, fostering strong interdepartmental communication to drive operational success.


Overview

7
7
years of professional experience

Work History

Operations Coordinator

Uber
04.2018 - Current
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
  • Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
  • Boosted productivity by establishing effective communication channels between departments.

Operations Specialist

Tower LLC
05.2024 - 04.2025
  • Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
  • Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
  • Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
  • Collected, arranged, and input information into database system.

Education

Bachelor of Science - Applied Psychology

Argosy University
Orange, CA
08-2020

Associate of Arts - Business Administration

College of The Sequoias
Visalia, CA
08-1979

High School Diploma -

Hanford Union High School
Hanford, CA
06-1979

Skills

  • Scheduling management
  • Supply ordering
  • Logistics coordination
  • Conflict mediation
  • Risk management
  • Vendor engagement
  • Quality assurance and control
  • Operations management
  • Customer relationship management
  • Customer relationship development
  • Data analysis
  • Staff supervision
  • Logistics expertise
  • Performance monitoring

Timeline

Operations Specialist

Tower LLC
05.2024 - 04.2025

Operations Coordinator

Uber
04.2018 - Current

Bachelor of Science - Applied Psychology

Argosy University

Associate of Arts - Business Administration

College of The Sequoias

High School Diploma -

Hanford Union High School

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