Esther De Leon
Rosenberg,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work well without supervision. Proven ability to prioritize and multi-task, works well under pressure. Over 30 years of customer support experience and working with the public Self-starter and skilled at learning new concepts quickly
Overview
2
2
Languages
25
25
years of professional experience
Work History
Sales Clerk
Corral Western Wear
Rosenberg, TX
12.2020 - Current
- Greet Customers.
- Maintain clean work environment.
- Assist co workers and Supervisor with any Additional tasks as needed.
- Performed as Spanish translator.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Opened and closed store [5] times weekly by balancing cash register and receipts and deposits
Receptionist
West Brazos Dental Center
West Columbia, TX
02.2017 - 10.2018
- Greet patients and visitors.
- Answer calls and set up, cancel and reschedule patient appointments.
- Verify patient insurance and preparing files for patient appointments.
- Spanish interpreter as needed.
- Assisted coworkers with any additional task they may need help with.
- Maintaining clean and safe work environment.
- Confirmed appointments, communicated with clients and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
File Room Clerk
American Surgical Assistants
Houston, Texas
08.2008 - 04.2016
- File all incoming correspondence with patient files by date of service order and then file in alphabet order.
- Pull patient files for billing and appeals department as needed.
- Maintain clean work environment in file room.
- Purge files as needed and place in boxes for storage.
- During audit pull files needed for auditors.
- Performed periodic inspections of materials and files and organized correct placement, legibility and proper condition.
- Us and Centricity to create and update records with new files and information.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
Billing and Records Assistant
American Surgical Assistants
Houston, TX
08.2008 - 04.2016
- Responsible for requesting patient medical records and attaching them to patient file in Power Flow.
- Assist co-workers with patient registration when necessary.
- In charge of coding all non-billable cases in Centricity.
- Complete any project or assignment as requested by Director of Revenue Cycle.
- Assisted with typing, data entry and answering incoming calls as required.
- Updated records with new information.
- Sorted all paperwork and documents alphabetically and according to dates and significance.
- Followed confidentially regulations to maintain privacy.
Receptionist/Medical Assistant
Dr. Kumara Peddamatham
Richmond, TX
09.2006 - 07.2008
- Greeted patients.
- Spanish translator.
- Preparing patient records, for next day office visit.
- Back Office Duties: Room patients, take vital signs, clean rooms and keep patient rooms stocked.
- Schedule out-patient procedures (Colonoscopies, EGD's) schedule radiology exams.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Checked patient data including insurance, demographic and health history to keep information current.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Confirmed appointments, communicated with clients and updated client records
- Managed multiple tasks and met time-sensitive deadlines
- Answered phone promptly and directed incoming calls to correct offices
Scheduler
Polly Ryon Memorial Hospital
Richmond, TX
06.2001 - 07.2006
- Schedule and Cancel appointments (MRl's, CT's Nuclear Medicine Studies, Speech Therapy, Cardiology Stress Exams, Echo's, Ultrasounds).
- Edit appointment data and provider information; enter patient exams on arrival using Meditech System.
- Fax reports, print schedule, check-in/check-out films, answer phones.
- Merge films together from medical records with report.
- Monitor outpatient schedule for jackets in the professional building.
Customer Service Representative
Aetna U.S Healthcare
Sugarland, TX
11.2000 - 06.2001
- Managed over 50 calls per day
- Established great Customer interaction while verifying member benefits and claims over phone.
- Provided primary customer support to internal and external customers.
Education
High School Diploma -
Lamar Consolidated High School
Skills
Meticulous attention to detail
Affiliations
Fort Bend County Fair Association Volunteer 20 years.
Board Member for H.O.P.E Organization
Catholic Daughter with Court Sister Mary Walter
20 Years Volunteer with Fort Bend County Fair Association.
Cook off committee volunteer and Certified Bartender and Committee chairman for the Silver Spur club. Enjoy volunteering because it gives me the opportunity to meet new people and interact with the public.
Timeline
Sales Clerk
Corral Western Wear
12.2020 - Current
Receptionist
West Brazos Dental Center
02.2017 - 10.2018
Billing and Records Assistant
American Surgical Assistants
08.2008 - 04.2016
File Room Clerk
American Surgical Assistants
08.2008 - 04.2016
Receptionist/Medical Assistant
Dr. Kumara Peddamatham
09.2006 - 07.2008
Scheduler
Polly Ryon Memorial Hospital
06.2001 - 07.2006
Customer Service Representative
Aetna U.S Healthcare
11.2000 - 06.2001
High School Diploma -
Lamar Consolidated High School
Similar Profiles
Graciela DelgadoGraciela Delgado
Sales Associate at Ok Corral Western and Work WearSales Associate at Ok Corral Western and Work Wear
Brittney PucciBrittney Pucci
Customer Service Representative at Dusty Corral Western StoreCustomer Service Representative at Dusty Corral Western Store
Jocelyn PicassoJocelyn Picasso
Customer Service Cashier at Los Dos Carnales- Western WearCustomer Service Cashier at Los Dos Carnales- Western Wear