Esther Detwiler
Compliance Officer
Raleigh,USA
Summary
Performance-driven compliance professional with a proven track record in executing actionable processes and delivering strategically transformative initiatives. Possesses expertise in relationship building and stakeholder management, leveraging informed decision-making, collaborative engagement, and creative problem-solving to foster effective partnerships. Proficient in identifying compliance risk scenarios and proposing actionable procedures and controls, while adept at escalating issues to senior management when necessary. Extensive experience as an AML Analyst, demonstrating diligence in researching new clients, conducting thorough analyses, and managing KYC efforts to assess potential risks and ensure appropriate due diligence for each account. Strong foundation as a Quality Analyst focused on reducing errors and enhancing overall quality.
Overview
7
7
years of professional experience
Work History
Compliance Officer (QA Analyst)
UBS
04.2024 - 11.2025
- Developed compliance policies ensuring alignment with regulatory standards.
- Conducted risk assessments to identify and mitigate compliance vulnerabilities.
- Led training sessions for staff on compliance protocols and best practices.
- Implemented monitoring systems to track adherence to internal controls.
- Developed and executed detailed test plans and test cases based on business and functional requirements.
- Performed manual testing in SIT and UAT environments to validate system functionality and performance.
- Identified, document and track defects using defect management tools, ensuring timely resolution.
- Created and completed test evidence to support audit and compliance requirements.
- Collaborate closely with developers, business analysts and product owners to refine requirements and improve test coverage.
- Retested applications after bug fixes and enhancements to ensure system stability.
- Participated in Agile ceremonies (daily stand-ups, sprint planning, refinement sessions, retrospectives) to align testing efforts with sprint goals.
- Executed regression testing to verify the impact of new changes and prevent system breakages.
- Worked with version control and test management tools such as GitLab and Squash Platform.
- Utiliied pgAdmin and PowerShell for database queries.
- Support ETL testing by validating data transformations and updating feed files.
Compliance Officer
Credit Suisse
05.2022 - 04.2024
- Played a key role in transformation control room technology by preparing test scripts and performing User Acceptance Testing (UAT), regression testing to ensure the successful deployment of all new functions and features to the production environment. This results in better controls, efficiencies, and risk reduction for the bank.
- Assisted the Global Head of Information Barrier with Info Barrier Categorization ensuring employees are properly classified as private vs public which results in the accurate Employee Surveillance process.
- Played a key role with Quarterly Systems Entitlement review process, involving Control Room, Info Barrier, and Personal Account Trading Apps to ensure that sensitive information and MNPI (material non-public information) are not accessible by anyone outside of Control Room Compliance and Technology.
- Daily Monitor, Query, and Track Technology Personnel “outside of business hours access report” to Control Room system containing MNPI as a part of the ongoing Audit requirement. Investigate and report/escalate any unexplained instances to management.
- Prepared monthly graphs for management to highlight exceptions in the information Barrier Surveillance process.
- Coordinated the review validation, and update of Americas Insider list, in the scope of the firm’s policies and procedures.
- Assisted in the Resolution of technical, physical, and organizational Information Barrier risk, and escalate to Control Room management as needed.
- Consolidate reporting of defects, tracking and validation with testers, BAs and IT.
- Identify solutions to improve/enhance testing and process automation.
Consultant AML Compliance Analyst
Connect1 Bank
02.2021 - 05.2022
- Performed AML alerts and/or case reviews to mitigate risks associated with potential financial crimes and suspicious activity.
- Utilized AML case management tool and other internal software–driven systems to monitor, research, and analyze trends related to member transactional activities for complex cases/alerts.
- Drafted and file Suspicious Activity Reports (SARs) consistent with FinCEN requirements.
- Applied consistent and well-documented analysis consistent with industry standards to ensure success.
- Completed time-sensitive and meticulous analysis of each instance of potential OFAC Sanctions violations, Anti-Money Laundering activity, and/or suspicious financial activity across multiple jurisdictions and countries.
- Reviewed and dispositioned law enforcement garnishment requests, and other requests from law enforcement, and responded to subpoenas for customer and transaction information.
- Applied research and analytic techniques to digest complex information sets in order to make logical and adequately supported determinations about unusual and potentially suspicious activity.
- Assessment of customer profiles and client data to identify whether the activity is consistent with typical purchasing/payment activity, including Acceptable Use Policy adherence and Know Your Customer efforts.
- Periodically evaluated existing Clients according to established policies and procedures.
Consultant AML Compliance Analyst
Prosperity Bank
01.2019 - 02.2021
- Reviewed multiple suspicious activity alert queues to identify potentially suspicious activity based on applicable procedures.
- Analyzed, conducted, and gather documents and provide a narrative write-up on more complex customer and suspicious activity reviews
- Utilized the Bank's BSA/AML software and various other bank resources (i.e., transaction, imaging, and document software system and applications, activity reports, internet searches, etc.) to review and analyze customer profiles, transactions, and documents.
- Regularly interface with multiple business units and Bank employees to conduct research and obtain additional information related to potentially suspicious activity.
- Conducted alert reviews in a timely, accurate, and complete manner. Provides a detailed written summary of their assessment and recommendation for a course of action using required document templates.
- Partnered with Senior BSA/AML Analysts to escalate and mitigate risk as appropriate. May assist in case creation and SAR filings with a second assessment.
- Provided feedback and mentoring to applicable personnel through the quality review process to provide updates on process improvements and efficiencies.
- Understand and adhere to all applicable regulatory compliance expectations.
- Assist with other departmental tasks, including other suspicious activity monitoring outside of the Bank's BSA/AML monitoring system.
Education
Bachelor of Science - Environmental Protection and Resource Management
University of Calabar
Calabar, Nigeria05.2015
Skills
- BSA compliance expertise
- Effective SAR writing
- Financial crime investigation
- Proficient in Microsoft Suite
- Compliance monitoring
- API Testing
- Agile
- Manual Testing
- Report preparation
- Quality control
- Data verification
- Critical thinking
Timeline
Compliance Officer (QA Analyst)
UBS
04.2024 - 11.2025
Compliance Officer
Credit Suisse
05.2022 - 04.2024
Consultant AML Compliance Analyst
Connect1 Bank
02.2021 - 05.2022
Consultant AML Compliance Analyst
Prosperity Bank
01.2019 - 02.2021
Bachelor of Science - Environmental Protection and Resource Management
University of Calabar