Summary
Overview
Work History
Education
Skills
Timeline
Generic

Esther Dortilus

Goldsboro,NC

Summary

A resourceful and self-motivated individual with a special talent for providing superb customer service. Effective communication and teamwork skills. Demonstrate ability to excel in fast environment and thrive under pressure.

Overview

5
5
years of professional experience

Work History

Quality Assurance Analyst/ Trainer

Indiana Packers
01.2021 - 05.2023

Analyzed test results, identified defects, and collaborated with developers to resolve issues.


Monitored trainee progress through regular evaluations and provided targeted feedback for improvement.

Fulfillment Associate

Amazon
10.2020 - 11.2021
  • Scan in items sort box items wrap items
  • Pick items and take them to pack line
  • Participating in safety initiatives
  • Ensuring successful area performance through tracking, reporting and feedback of associate performance
  • General duties of picker / packer include cleaning and preparing containers
  • Inspecting all shipping materials counting inventory automated and timely

Caregiver

RHA Health Services
03.2018 - 09.2020
  • Responded to all patient inquiries thoroughly and professionally
  • Assist with Health and Safety Procedures
  • Provide non-medical care service to development disabled patients
  • Focus on personal care, and companionship
  • Managed 20% more patients that average based on good time management skills
  • Prepared and submitted resident progress notes
  • Ensures complete documentation in EMR system and immediately alerted RN
  • Helped coordinate enjoyable activities for residents, including game nights, concerts, movies and exercise classes

Education

Associate of Science - Medical Office Administration

Wayne Community College
Goldsboro, NC
05.2023

High School - graduated

Eastern Wayne High
Goldsboro, NC
05.2017

Skills

  • PowerPoint
  • Microsoft Teams
  • Word Processing
  • Word

Timeline

Quality Assurance Analyst/ Trainer

Indiana Packers
01.2021 - 05.2023

Fulfillment Associate

Amazon
10.2020 - 11.2021

Caregiver

RHA Health Services
03.2018 - 09.2020

Associate of Science - Medical Office Administration

Wayne Community College

High School - graduated

Eastern Wayne High
Esther Dortilus