Esther Effiong

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.

• Attended, participated, and contributed to monthly staff meetings addressing resident needs.
• Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
• Responded to room transfers, incident reports, and maintenance requests.
• Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
• Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.

• Supported the overall success of the student lead program by regularly attending related conferences, workshops, and training sessions to stay current with best practices.
• Coordinated event logistics such as venue selection, scheduling speakers or performers, promoting attendance via social media platforms.
• Established consistent meeting schedules that accommodated diverse availability among participants leading to increased attendance and involvement in the group.
• Developed strong relationships with fellow student leads, faculty advisors, and administrators to ensure seamless collaboration on projects and initiatives.

• Completed research, compiled data, and assisted in timely reporting.
• Collaborated with team members for successful completion of research projects on time and within budget.
• Completed research, compiled data, updated spreadsheets, and produced timely reports.
• Conducted literature reviews to identify relevant research articles and support project objectives.
• Conducted extensive literature reviews for foundational research, establishing solid basis for ongoing projects.
• Enhanced public understanding of research findings by contributing to creation of accessible summary reports and presentations.
• Worked with Surgeons, Engineers and OPOs

• Enhanced project efficiency by streamlining communication between team members and stakeholders.
• Assisted in conducting post-project evaluations to identify areas for improvement and implement best practices moving forward.
• Collaborated with team members to develop innovative solutions for various challenges encountered during the course of projects.

● Social listening for client campaigns and ability to develop a story to present to team on insights learned and how they can be utilized in their campaigns

● Conducts outreach to medical professionals, community partners, vendors, sponsors and others and assists in managing projects

● Helped serve meals to senior citizens and kept the dining area clean and welcoming.

● Promote positive resident relations and ensure residents are satisfied with meal service.

● Communicate residents’ needs with kitchen staff and nurses.

• Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
• Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
• Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.