Esther Endee
Charlotte,NC
Summary
Proven track record as an Independent Contractor with OnTrac, where I enhanced client relationships and secured repeat business through exceptional customer service and effective communication. Mastered workload management and safety compliance, ensuring project success and client satisfaction. Skilled in both client relationship building (soft skill) and deadline adherence (hard skill), contributing to a consistent record of achievements.
Overview
5
5
years of professional experience
Work History
Independent Contractor
OnTrac
1816 West Pointe Dr 28214
01.2020 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Education
Associate Degree - Business Communication
Central Piedmont Community College
Charlotte, NC05.2012
Skills
- Client Relationship Building
- Workload Management
- Deadline Adherence
- Safety Compliance
Timeline
Independent Contractor
OnTrac
01.2020 - Current
Associate Degree - Business Communication
Central Piedmont Community College